ServiceNow CSA exam ServiceNow Certified System Administrator Online Training
ServiceNow CSA exam Online Training
The questions for CSA exam were last updated at Nov 23,2024.
- Exam Code: CSA exam
- Exam Name: ServiceNow Certified System Administrator
- Certification Provider: ServiceNow
- Latest update: Nov 23,2024
What is a formatter? Select one of the following.
- A . A formatter allows you to configure applications on your instance
- B . A formatter is a form element used to display information that is not a field in the record
- C . A formatter allows you to populate fields automatically
- D . A formatter is a set of conditions applied to a table to help find and work with data
When searching using the App Navigator search field, what can be returned? (Choose four.)
- A . Names of Applications and Modules
- B . Names of Modules
- C . Names of Applications
- D . Favorites
- E . History Records
- F . Titles of Dashboard Gauges
Which technique is used to get information from a series of referenced fields from different tables?
- A . Table-Walking
- B . Sys_ID Pulling
- C . Dot-Walking
- D . Record-Hopping
What is a schema map?
- A . A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
- B . A schema map graphically organizes the visual task boards for the CMDB
- C . A schema map graphically displays the Configuration Items that support a business service
- D . A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
Which one of the following statements best describes the purpose of an Update Set?
- A . An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
- B . By default, an Update Set includes customizations, Business Rules, and homepages
- C . An Update Set is a group of customizations that is moved from Production to Development
- D . By default, the changes included in an Update Set are visible only in the instance to which they are applied
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
- A . Banner Image
- B . Record Number Format
- C . Browser Tab Title
- D . System Date Format
- E . Form Header Size
What is the function of user impersonation?
- A . Testing and visibility
- B . Activate verbose logging
- C . View custom perspectives
- D . Unlock Application master list
What information does the System Dictionary contain?
- A . The human-readable labels and language settings
- B . The definition for each table and column
- C . The information on how tables relate to each other
- D . The language dictionary used for spell checking
When working on a form, what is the difference between Insert and Update operations?
- A . Insert creates a new record and Update saves changes, both remain on the form
- B . Insert creates a new record and Update saves changes, both exit the form
- C . Insert saves changes and exits the form, Update saves changes and remains on the form
- D . Insert saves changes and remains on the form, Update saves changes and exits the form
How is the Event Log different from the Event Registry?
- A . Event Log contains generated Events, the Event Registry is a table of Event definitions
- B . Event Log is formatted in the Log style, the Event Registry displays different fields
- C . Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)
- D . Event Log is the same as the Event Registry