Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?
- A . Validate Assessment Metrics for Demand
- B . Auto Business Rule for Assessments
- C . Update Demand State
- D . Create OnDemand Assessment
Projects and which other artifact can be linked to either a program, a portfolio, both, or neither.
- A . Demands
- B . Test Cases
- C . Resources
- D . Stories
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? (Choose two.)
- A . Project module
- B . Program Workbench
- C . Portfolio Planning related link
- D . Portfolio Planning Workbench module
When creating a resource plan within a demand, how are the default dates on a resource plan determined?
- A . From demand start date and due date
- B . Resource plan(s) cannot be created from demand
- C . Using demand created date
- D . From portfolio date
A customer requires five (5) teamspaces to support different departments.
What should you do?
- A . Enable the teamspace property.
- B . Contact the Account Representative to activate the teamspaces.
- C . Activate via each teamspace plugin.
- D . Use UI Policies and Business Rules to enable teamspaces.
When setting-up a program, planned ROI% is calculated based on: (Choose two.)
- A . Values in the NPV field.
- B . Values in the Planned cost field.
- C . Values in the Planned return field.
- D . Values in the Budgeted cost field.
Which plugin provides a layer of artificial intelligence that empowers features and capabilities across applications to provide better work experiences?
- A . Strategic Spend Tracking for PPM [sn_ppm_sst]
- B . Scenario Planning for PPM [sn_pw_scenario]
- C . Predictive Intelligence for PPM [com.snc.ppm_ml]
- D . PPM Standard [com.snc.financial_planning_pmo]
To use the Time Sheet dashboard, what plugin must be installed?
- A . Common ITSM Service Portal Application Components (com.snc.app_common.service_portal)
- B . Employee Service Center (com.sn_hr_service_portal)
- C . Knowledge Management C Service Portal (com.snc.knowledge_serviceportal)
- D . Performance Analytics C Content Pack C PPM Standard plugin (com.snc.pa.pmo_dashboards)
Where do you define ‘Roles’ requested via resource plans?
- A . Resource roles under resource management.
- B . No need to define it differently, they are same are system roles
- C . Under skill management modules
- D . Roles under system security
Plugins may be added to the base platform in one of the following ways: (Choose three.)
- A . Activated by an admin (not by default).
- B . Activated by an it_portfolio_manager.
- C . Requested from ServiceNow.
- D . Activated by default in the base ServiceNow system.
- E . Activated by an it_pps_admin.
What does the project status report allow project managers to do? (Choose two.)
- A . View the project Gantt chart
- B . View the WBS
- C . Show historical trend of project KPI’s
- D . Print as a PDF attachment
How does a project manager request a change to a resource plan in the requested state?
- A . Use notes on resource plan.
- B . Email resource user.
- C . Request change on resource plan
- D . Email resource manager
In which table can you find cost information for a specific fiscal period?
- A . cost_plan
- B . expense_line
- C . cost_plan_breakdown
- D . pm_project
What is the default schedule for a project?
- A . 8-hour workday (from 8 to 12 and 1 to 5).
- B . 8-hour workday (from 9 to 12 and 1 to 6).
- C . 9-hour workday (from 8 to 12 and from 1 to 5).
- D . 8-hour workday (from 9 to 5).
The PPM Standard plugin enables an it_project_manager to perform the following activities: (Choose three.)
- A . Determine overall project cost requirements
- B . Configure cost type definition
- C . Define target for the portfolio
- D . Establish resource requirements and track costs.
- E . Track actual amount spent compared to an approved budget.
When a time card is approved, the actual time is stored in which two tables? (Choose two.)
- A . Project Time table
- B . Resource Allocation Daily table
- C . Resource Event table
- D . Resource Aggregate tables (Daily, Weekly, and Monthly)
Which of the following roles can access the project administration application?
- A . it_project_user.
- B . it_pps_admin.
- C . it_project_manager.
- D . timecard_admin.
The Project Portfolio Management application supports domain separation at this level:
- A . Level 3 C Tenant self-managed configuration
- B . Level 1 C Tenant data management
- C . Level 2 C Tenant process management
- D . Data only
The hourly rate is derived from the resource rate on the resource plan, if this option is selected.
- A . Rate override
- B . Labor rate card
- C . Rate model
- D . Planned cost
Which role can configure the parameters of the demand workbench that is provided with the base system?
- A . All roles.
- B . it_project_manager
- C . it_pps_admin.
- D . business_stakeholder.