ServiceNow CIS-HAM Certified Implementation Specialist – Hardware Asset Management Online Training
ServiceNow CIS-HAM Online Training
The questions for CIS-HAM were last updated at Nov 19,2024.
- Exam Code: CIS-HAM
- Exam Name: Certified Implementation Specialist - Hardware Asset Management
- Certification Provider: ServiceNow
- Latest update: Nov 19,2024
What information should be tracked in an asset record? (Choose two)
- A . Physical resources
- B . Financial information
- C . Operational details
- D . Contractual information
- E . Logical relationships
What is the impact of a customer opting out of the ServiceNow Content Service for specific models?
- A . Unrecognized data doesn’t get sent to the ServiceNow Content Service and the customer doesn’t receive Content Library updates
- B . Unrecognized data doesn’t get sent to the ServiceNow Content Service
- C . Unrecognized data is sent to the ServiceNow Content Service, but is now encrypted
- D . Customer doesn’t receive Content Library updates
A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three)
- A . Manage its procurement, maintenance, or retirement
- B . Track its operational information
- C . Track its monetary value or costs
- D . Manage its associated license, warranty, or lease contracts
- E . Know its relationships to other assets in the CMDB
What are the three tiers of Lifecycle Management? (Choose three)
- A . Know what you don’t have
- B . Increase onboarding controls
- C . Know what you have
- D . Improve management controls
- E . Improve efficiency
Which plugins for asset management functionality are inactive by default? (Choose three)
- A . Expense Line
- B . Hardware Asset Management
- C . Procurement
- D . Depreciation
- E . Cost Management
- F . My Assets
What are baseline asset states? (Choose three)
- A . In Stock
- B . Consumed
- C . Retired
- D . Duplicate
- E . Exported
How do you calculate residual value?
- A . Subtract the amortized value from the cost of the asset
- B . Subtract storage and lease cost from the cost of the asset
- C . Subtract the depreciation from the cost of the asset
- D . Subtract the salvage value from the cost of the asset
What original costs are involved in purchasing an asset and putting it into use? (Choose three)
- A . Lease
- B . Delivery
- C . Spare parts
- D . Maintenance
- E . Storage
When does hardware normalization run by default?
- A . On an hourly basis
- B . On a daily basis
- C . Every 12 hours
- D . Upon saving
To access the full spectrum of asset management functionality, which inactive plugins should be installed? (Choose five)
- A . Discovery
- B . Cost Management
- C . Procurement
- D . Hardware Asset Management
- E . Data Certification
- F . Service Mapping
- G . Managed Documents
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