ServiceNow CIS-HAM Certified Implementation Specialist – Hardware Asset Management Online Training
ServiceNow CIS-HAM Online Training
The questions for CIS-HAM were last updated at Nov 19,2024.
- Exam Code: CIS-HAM
- Exam Name: Certified Implementation Specialist - Hardware Asset Management
- Certification Provider: ServiceNow
- Latest update: Nov 19,2024
What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?
- A . Transform mappings
- B . Mapping assist
- C . Normalization transformation
- D . Normalization mappings
- E . Transform normalization
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it.
Based on this role alone, which of the following operations can Hamm perform? (Choose four)
- A . Revert normalization results
- B . Create and delete asset records
- C . Create purchase orders
- D . Create flows
- E . Import assets
- F . Add Service Catalog entries
When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?
- A . The software allocations remain with the hardware asset and need to be reclaimed manually.
- B . The software allocations are automatically returned back into inventory.
- C . The software allocations are removed from the asset, but not returned to inventory.
- D . The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().
- E . The behavior is controlled by the configurable system property glide.ham.retire_sw().
When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?
- A . No configuration is required: asset tasks automatically activate behind the scenes
- B . Activate HAM, then run scheduled job "Asset – Create FSM asset tasks" to insert the asset tasks
- C . Activate HAM and then re-run the scheduled FSM jobs
- D . Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three)
- A . Mobile Asset Receiving
- B . Mobile My Assets
- C . Hardware Model Normalization
- D . Hardware Asset Dashboard
- E . Stockrooms
- F . Asset & Model Records
- G . Asset Inventory Audit
The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.
- A . When stock is less than the threshold specified in the stock rule
- B . By creating a purchase orders to restock from other stockrooms
- C . By creating transfer orders to restock from other stockrooms
- D . By notifying the stockroom manager of new transfer orders
What are ways to measure trustworthy data? (Choose four)
- A . Sustainability
- B . Plausibility
- C . Credibility
- D . Dependability
- E . Transferability
- F . Reliability
What is the third tier of the capability blueprint?
- A . Practical management
- B . Strategic conformance
- C . Trustworthy data
- D . Operational integration
- E . Financial management
When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found.
What are potential causes of this? (Choose three)
- A . You have opted out of the Content Service
- B . The content is not available from the Content Service
- C . Your model form contains a good Model number, but a bad model Name
- D . Something on your model form may be badly formatted
- E . The content has not been downloaded from the Content Service
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
- A . Mobile Asset App
- B . Mobile App
- C . Mobile ITAM App
- D . Mobile Agent App
Latest CIS-HAM Dumps Valid Version with 60 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
