ServiceNow CIS-HAM Certified Implementation Specialist – Hardware Asset Management Online Training
ServiceNow CIS-HAM Online Training
The questions for CIS-HAM were last updated at Nov 19,2024.
- Exam Code: CIS-HAM
- Exam Name: Certified Implementation Specialist - Hardware Asset Management
- Certification Provider: ServiceNow
- Latest update: Nov 19,2024
What are the goals of IT asset management (ITAM)? (Choose four)
- A . Optimize cost
- B . Provide decision support
- C . Improve productivity
- D . Provide financial reporting
- E . Improve operational usage
- F . Track logical relationships
Which of an organization’s assets are managed using stockrooms?
- A . All available stock, consumable or not
- B . Just consumable assets
- C . All hardware and software assets
- D . All disposable assets
Which key attribute in the model record does hardware model normalization use to normalize inconsistent manufactures and product names?
- A . Asset tag
- B . Display name
- C . Model category
- D . Model number
- E . Asset tracking unit
During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?
- A . Missing transform map
- B . Plugin issues
- C . Invalid transform map
- D . Missing data
Select the three main components of the data certification process. (Choose three)
- A . Certify the certification
- B . Assign the certification tasks
- C . Create the certification filter
- D . Create the certification schedule
- E . Run the certification
What are the four tiers of Capability Blueprint?
- A . Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance
- B . Trustworthy Data, Practical Management, Process Integration, Business Alignment
- C . Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance
- D . Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment
For a model to be fully normalized, what must be added to the model record?
- A . Version
- B . Owner
- C . Manufacturer
- D . Model number
What is the purpose of stock rules? (Choose two)
- A . To automatically transfer assets when a low quantity threshold is detected in a stockroom
- B . To track stock orders from a vendor
- C . To send notifications when a low quantity threshold is detected in a stockroom
- D . To track stock movement between stockrooms
- E . To send notifications when a stock shipment arrives at a stockroom
Under which condition does the Now Platform NOT create an asset automatically?
- A . Configuration normalization
- B . Enforced CI verification
- C . Data synching
- D . Data justification
- E . Model characterization
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?
- A . Now Agent Mobile App
- B . Now Procurement App
- C . Now Mobile App
- D . Now Onboarding App
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