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ServiceNow CIS-APM Certified Implementation Specialist – Application Portfolio Management (APM) Online Training

Question #1

The Retail Exchange Company has all of their applications in a single system of record and ownership has been established.

Which level of the maturity model are they in right now?

  • A . Level 1: Applications Under Management
  • B . Level 2: Basic Rationalization
  • C . Level 3: Advanced Rationalization
  • D . Level 4: Continuously Optimized Portfolio

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Correct Answer: A
Question #2

What does the Load Application Indicators and Compute Application Scores job do?

  • A . Generates scores for all indicators and business applications across selected profiles
  • B . Generates scores for selected indicators and selected applications across all profiles
  • C . Generates scores for all indicators and business applications across all profiles
  • D . Generates scores for all indicators and selected applications across all profiles

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Correct Answer: C
C

Explanation:

Reference: https://docs.servicenow.com/bundle/paris-it-business-management/page/product/application-portfolio-management/task/schedule-job-for-indicator-sourcing-score-cal.html

Question #3

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio.

Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

  • A . Identify your customer’s applications’ underlying technologies.
  • B . Identify your customer’s application services.
  • C . Produce a horizontal picture of a customer’s business applications.
  • D . Create an application inventory.

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Correct Answer: AB
Question #4

What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

  • A . Information Portfolio
  • B . Service Portfolio
  • C . Catalog Portfolio
  • D . Application Portfolio
  • E . Business Portfolio
  • F . Technology Portfolio

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Correct Answer: ADEF
ADEF

Explanation:

Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/concept/application-portfolio-management-home.html

Question #5

APM interfaces with Software Asset Management to pull this application data: (Choose three.)

  • A . Product Classification
  • B . Software Model Data
  • C . Hardware Asset Lifecycle
  • D . Lifecycle Data
  • E . Vendor Procurement

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Correct Answer: ACD
Question #6

Which attributes can be used to categorize business applications? (Choose four.)

  • A . Application Score
  • B . Application Name
  • C . Application Family
  • D . Portfolio
  • E . Category
  • F . Business Unit

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Correct Answer: BCDE
Question #7

The capability map provides a hierarchical view of the business capabilities in an organization.

How many levels does the capability hierarchy support in its series?

  • A . 7
  • B . 8
  • C . 10
  • D . 6

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Correct Answer: D
D

Explanation:

Reference: https://docs.servicenow.com/bundle/paris-it-business-management/page/product/application-portfolio-management/task/create-a-business-capability.html

Question #8

Why would enterprise architects be interested in APM outcomes? (Choose two.)

  • A . Understand incident counts by application
  • B . Understand what software licenses need to be reclaimed
  • C . Understand the landscape of technology standards and lifecycle plans
  • D . View business capabilities supported by applications

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Correct Answer: CD
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