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Service Credits are a form of what?
Service Credits are a form of what?
A . liquidated damages
B. indemnity
C. KPI
D. Consideration
Answer: A
Explanation:
Service Credits are a form of Liquidated Damages – it’s a financial remedy, common in the IT in-dustry, which is available to a buyer when the service level falls below an expected level. See p. 31 for more details.
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