Select the two words which explain least well why the procurement of services can be more challenging than the procurement of physical products:
A . Intangible
B . Variable
C . Permeable
D . Inseparable
E . Perishable
F . Unimaginable
Answer: A, D
Explanation:
The correct answers to the QUESTION NO: are: ‘unimaginable’ and ‘permeable’. ‘Permeable’ makes no sense here; and it is possible to imagine both physical products and services.
The other four answers are distinguishing features of services, which result in services being more challenging to buy.
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