Select the term that best describes the purpose of retaining documented information in a quality management system to ISO 9001.

Select the term that best describes the purpose of retaining documented information in a quality management system to ISO 9001.
A . To facilitate auditing for proof of conformity to the standard.
B . To provide confidence in the effectiveness of the quality management system.
C . To safeguard the integrity of the quality management system.
D . To support the operation of the processes of the quality management system.

View Answer

Answer: B

Explanation:

According to ISO 9001:2015, clause 4.4, an organization shall maintain documented information to the extent necessary to support the operation of processes and retain documented information to the extent necessary to have confidence that the processes are under control. The purpose of retaining documented information is to provide evidence of conformity to the standard, communicate information in the organization, maintain organizational knowledge, trace back changes or measurement used, and keep reference for improvement1.

Reference: Guidance on the requirements for Documented Information of ISO 9001:2015

Maintain Documented Information in ISO 9001:2015 C NIIX Quality Management System Software Documented Information Required by ISO 9001:2015 – 9000 Store

Quality Systems – Records required by ISO 9001:2015

A Quality Management System Based on ISO 9001 | PECB