Select the features available in Genesys Cloud CXArchitect. (Choose three.)

exams GCP-GCX GCP-GCX exam 0 Comments

Select the features available in Genesys Cloud CXArchitect. (Choose three.)
A . Play pre-recorded messages
B. Convert text to speech
C. Configure queues
D. Create skills
E. Receive and route calls

Answer: C,D,E

Explanation:

Reference: HTTPs://www.genesys.com/cloud-platform/architecture#:~:text=Genesys%20Cloud%20CX%20unifies%2C%20orchestrates,costs%20and%20deliver%20better%20results