Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.) - Exam4Training

Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)

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Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)
A . Language
B. Roles
C. Skills
D. Queue

Answer: A,C

Explanation:

Reference: https://help.mypurecloud.com/articles/add-acd-skill-language-user/

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