Scrum SHRM-SCP SHRM Certified Professional Online Training
Scrum SHRM-SCP Online Training
The questions for SHRM-SCP were last updated at Feb 19,2025.
- Exam Code: SHRM-SCP
- Exam Name: SHRM Certified Professional
- Certification Provider: Scrum
- Latest update: Feb 19,2025
A small press organization is looking to increase its sustainability efforts . The organization lacks the ability to allocate large amounts of financial resources to sustainability and does not have the clout to drive major changes with overseas business partners.
Which option is the best way for the organization to increase sustainability?
- A . Partner with other local businesses to drive sustainability initiatives in the local area
- B . Purchase only sustainably produced paper at a higher cost, passing the cost difference on to the customer
- C . Invest in the creation of online products and influence customers to avoid printing hard copies of its products.
- D . Hire a new chief sustainability officer and allow the new hire to set the course for the organization.
A major deficiency of most performance appraisal systems in developing employees is the lack of:
- A . Supervisory training on how to assign performance ratings.
- B . Consistent and fair rating of all employees
- C . Action planning and follow-up based on performance ratings.
- D . Behavior-based rating factors in the appraisal system.
A small organization does not have the time or resources to administer benefits, payroll, or personnel records programs.
Which flexible staffing alternative is an option for them?
- A . Using in-house temporary employees
- B . Leasing employees from a professional employer organization
- C . Establishing a temp-to-hire program
- D . Hiring independent contractors instead of employees
An organization is faced with the challenge of offering robust benefits to retain top talent while staying within budget.
How does a benefit needs assessment help address this concern?
- A . Addresses employee engagement levels that impact productivity
- B . Determines employee willingness to pay an increased portion of the benefit coverage
- C . Understand what benefits have a positive impact on attracting and retaining talent
- D . Helps to align the corporate strategy with the Employee Value Proposition
What is the value of a balanced scorecard?
- A . Compares company’s processes and performance metrics to industry standards
- B . Demonstrates how effectively a company is achieving key business objectives
- C . Helps support a clear line of sight from strategic goals to strategic performance
- D . Assesses whether a company is on track to achieve its defined business goals
The IT department manager reports at the managers’ meeting that 50% of help desk calls are seeking direction on common tasks, such as accessing archived emails and navigating the inventory system.
Which option is the best way to address these repeated calls and free up time for the IT department to complete other strategic programs?
- A . Create an FAQ web page with step-by-step instructions for performing common tasks.
- B . Designate an IT team member to answer employee requests with only strategic issues to be routed to the help desk
- C . Hold quarterly IT training courses for employees who repeatedly call the IT help desk for common issues.
- D . Identify employees who are proficient in handling common IT tasks, train them to help other
employees, and communicate their contacts.
HR must create a training that will enable employees find information and guidance on how to respond to compliance and ethical issues.
Which training approach will be most effective?
- A . Script an engaging play in which consultants illustrate compliance challenges in the workplace
- B . Hire a local expert on business ethics to conduct a question-and-answer session with staff.
- C . Present challenging ethical situations and enable employees to work together to analyze their responses.
- D . Create a reference guide on ethical and compliance situations with suitable responses.
Joan is a HR leader who is collaborative, generous in giving praise, and does not like confrontations and conflicts.
How would you assess Joan’s leadership?
- A . Joan may not provide sufficient direction and her team is most likely unproductive and weak
- B . Joan’s team may function adequately but may not have confidence in her during challenging times.
- C . Joan’s team will function optimally based on her positive leadership and professionalism.
- D . Joan’s team will experience high levels of productivity and low levels of conflict.
An organization implements employee self-service through an HR portal for employees to check their personal data, update information, and select benefit options.
What will likely be the most important impact of this initiative?
- A . HR head count may be reduced due to task and time savings
- B . Employees will be trained on how to effectively utilize the portal.
- C . Executive management will need to determine how the implementation affects its competitive advantage
- D . Employees will obtain the benefits of lateral knowledge transfer
Which type of action learning is characterized by quick and easy access, and opportunities for continuous learning?
- A . Synthesis level of learning
- B . Coaching form of learning
- C . The "push" model of learning
- D . The "pull" model of learning
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