True or False: Goals are set only during the annual planning cycle. (choose the best answer)
- A . False
- B . True
A
Explanation:
Something important that the organization would like to achieve. This goal is so big and far away, with many uncertainties along the journey that the organization must use empiricism. Because the Strategic Goal is aspirational and the path to it is uncertain, the organization needs a series of practical targets called Intermediate Goals. Intermediate Goals are achievements of which will indicate that the organization is on the path to its Strategic Goal. The path to the Intermediate Goal is often still somewhat uncertain, but not completely unknown. Both your goals and your improvement experiments will likely evolve as you learn more about customers, competitors, and your organization’s capabilities. Goals can change because of outside events, and your tactics to reach your goals may need to be reconsidered and revised. Was the Intermediate Goal the right goal? Is the Strategic Goal still relevant? If you achieved the Intermediate Goal, you will need to choose a new Intermediate Goal. If you did not achieve it, you will need to decide whether you need to persevere, stop, or pivot toward something new. If your Strategic Goal is no longer relevant, you will need to either adopt it or replace it.
Which of the following is the most effective way of improving the Time-to-Market of a product? (choose the best answer)
- A . Increasing project funding
- B . Removing low performing people.
- C . Understanding and removing impediments to faster delivery
- D . All of the above.
- E . Working harder to go faster.
- F . Hiring more team members
C
Explanation:
A variety of things can reduce the Time-to-Market: everything from removing internal communication bottlenecks to improving delivery pipeline automation to improving application maintainability and removing technical debt; anything that reduces time spent waiting or time spent performing work. Understanding and removing impediments to faster delivery is essential to delivering at faster cycles.
The Product Owner has the final say on if an Increment is Done. Choose the best answer
- A . True
- B . False
B
Explanation:
All Scrum Team is responsible. If the Definition of Done for an increment is part of the standards of the organization, all Scrum Teams must follow it as a minimum. If it is not an organizational standard, the Scrum Team must create a Definition of Done appropriate for the product.
Experiments include which of the following aspects?
- A . Running the experiments
- B . Adapting your goals or your approach based on what you learned
- C . Inspecting results
- D . All of these apply
- E . Forming a hypothesis for improvement.
D
Explanation:
Experiments include all of these aspects. Run experiments that involve forming hypotheses that are intended to advance the organization toward their current Intermediate Goal. As they run these experiments and gather results, they use the evidence they obtain to evaluate their goals and determine their next steps to advance toward these goals. Experimentation Loop. Forming a hypothesis for improvement, Running your experiments, Inspecting your results. Adapting your goals or your approach based on what you learned.
Product A is the main driver of both revenue and profit for your company; it has very happy customers (high Current Value) and low Unrealized Value. Product B is relatively new; it has low Current Value and high Unrealized Value. Both Product Owners of the two products are requesting significant additional funding to improve their products.
What do you do? (choose the best answer)
- A . Split funding equally between both products.
- B . Invest funding in Product B, because it has more future potential for the company
- C . Split funding proportionally based on product revenues.
- D . Invest funding in Product A, because your company’s success depends on its continued success.
B
Explanation:
Customers are happy with Product A as it is; adding more features may actually decrease customer satisfaction. The best time to invest in new products is when you have a secure source of profits from existing products.
User satisfaction gap lies in the difference between: (choose the best two answers)
- A . The user’s actual experience.
- B . The total market size.
- C . The user’s desired experience.
- D . The current market share of the product.
A,C
Explanation:
Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Scrum employs an iterative, incremental approach to optimize predictability and control risk. The Scrum Team does work based on perceived value. Only after the work is released to the users, can we measure and validate the perceived value against the actual value. This is considered the customer or user satisfaction gap; the difference between a customer or user’s desired experience and their current experience. A key-value measure of Unrealized Value.
True or False: A benefit of using an agile approach is managing business risk more effectively.
- A . False
- B . True
B
Explanation:
Unmanaged risk can reduce the long-term ability of an organization to deliver value to its customers.
What would be the best way to have multiple teams get started on a multi-product initiative? (choose the best answer)
- A . Ensure that all features are assigned to the most suitable teams before getting started.
- B . Let the teams know what time of reporting the business will be needing.
- C . Have them start with what they have as they’ll self-organize and eventually figure out what to do.
- D . Explain to them the goal of the initiative, how success will be measured, and together agree with how they will provide transparency.
D
Explanation:
As a manager, your responsibility is to provide the team with direction and as a servant, you provide assistance when or if required. Transparency will help those inside and outside the team adjust accordingly in order to stay aligned towards the direction.
For the last few releases, your product’s sales have not improved and not met your revenue projections.
Which measure would be most helpful in understanding the problem? (choose the best answer)
- A . Innovation Rate
- B . Release Frequency
- C . Usage Index
- D . Lead Time
C
Explanation:
Understanding how your customers are using your product will help you to understand how you can better serve their needs, which will help you to improve the product’s performance. Current Value: Measurement of usage Index, by feature, to help infer the degree to which customers find the product useful and whether actual usage meets expectations on how long users should be taking with a feature.
What are the most important characteristics of a strategic goal? (choose the best two answers)
- A . It is specific
- B . It is realistic
- C . It is actionable
- D . it is measurable
A,D
Explanation:
In a complex world, a good goal is specific and measurable but does not need to be actionable, realistic, or time-bound. It should not be assigned to people or a team as performance measures. Goals may change over time as the organization learns more. Organizations must define specific measures that will indicate that the goal is achieved
You work for a large financial institution. Your products have many interdependencies: you have mobile, web, and ATM product interfaces to financial products like savings, checking, credit card, and investments. When any of these financial products change, the changes ripple throughout the mobile, web, and ATM clients, and maintaining consistency is challenging.
What should you do to reduce this problem? (choose the best answer)
- A . Form products that are as independent as possible and let each product determine their own release plans, but ensure coordination.
- B . Create a centralized, coordinated cross-product Development Plan to ensure consistency.
- C . Appoint an overall Product Owner to oversee all the products.
- D . Ensure that the PMO manages the inter-product dependencies.
- E . All of the above.
A
Explanation:
What the Scrum Guide says: “Cross-functional teams have all competencies needed to accomplish the work without depending on others not part of the team. The team model in Scrum is designed to optimize flexibility, creativity, and productivity.”
The ordering of the Product Backlog is a key mechanism for reducing and eliminating dependencies. Dependencies are things that need to happen for an Agile in scale to complete an increment of value, but that cannot be achieved by the team alone. Dependencies, if not handled correctly, lead to blockers in task execution.
In scrum, the product backlog is the main planning tool used to inform the direction of the team. Broadly speaking, the product backlog consists of tasks (often called stories or user stories) with well-defined acceptance criteria. A good user story is scoped and written to follow INVEST (independent, negotiable, valuable, estimable, small, and testable). The concept of independence is key to the idea of managing external dependencies. If a piece of work is completely independent, it has no dependencies whatsoever. While this is something we should strive for, it is not always attainable. There is value in cross-functional, cross-vertical initiatives, and so we must plan for and manage dependencies.
You cannot get your stakeholders to agree on which features might provide the most value.
How should you resolve this disagreement? (choose the best answer)
- A . All of the above.
- B . Deliver a small part of a feature to customers and gather insights.
- C . Organize an activity where stakeholders can vote and "buy a feature".
- D . Find someone who has higher authority than the stakeholders to make a decision.
B
Explanation:
As uncertainty is high, conducting small part of a feature (experiments) is the best way to test your hypothesis and gather insights.
Which Key Value Area best measures market potential?
- A . Unrealized Value
- B . Current Value
- C . Time-to-market
- D . Ability to Innovate
A
Explanation:
Market potential is an example of Unrealized Value. Measures value that could be realized by meeting all potential needs of the customer or user. Represents a satisfaction gap between a beneficiary’s desired outcome and their current experience. The potential future value that could be realized if the organization met the needs of all potential customers or users.
A Visionary Product Owner tends to: (choose the best answer)
- A . Know all about the details, and about every bug in the software or system.
- B . Support people in their own discovery process, whether it’s about defining goals, clarifying PBIs or analyzing customer needs.
- C . Know all about the Developers’s velocity and predictability and maximizing output in order to deliver all features.
- D . Focus on the future, on changing the status quo and helping people to see what could be, instead of
what is.
D
Explanation:
A visionary is one who can envision the future. Some visionaries simply imagine what does not yet exist but might some day, as some forms of “visioning” (or gazing) provide a glimpse into the possible future. The Visionary is also referred to as the Inspirator, Challenger of the Status Quo, the Dreamer or the Imaginative Product Owner.
Which of the following are preferred stances of the Product Owner? Select all that apply
- A . The Decision Maker
- B . The Collaborator
- C . The Business Analyst
- D . The Visionary
- E . The Founder
A,B,D
Explanation:
The Business Analyst and the founder are not among the preferred stances. The other options are all valid.
When value can be measured infrequently, it becomes a … Choose the best answer
- A . Leading indicator
- B . Lagging indicator
B
Explanation:
When value can be measured infrequently, it becomes a lagging indicator.
Leading indicators detect changes in KVMs (Key Value Measures) with relative rapidity, enabling faster response, while lagging indicators may only show changes after a long delay. Many indicators are neither intrinsically leading or lagging, but only become one or the other depending on how frequently they are measured. Thus, when revenue is measured every day, it is a leading indicator, but when it can only be measured monthly or less frequently it becomes a lagging indicator.
Which of the following activities should a Product Owner never do? (choose the best answer)
- A . Decide when to release the product increment
- B . Establish a Product Goal
- C . Accept work done during the Sprint
- D . Dictate the Sprint Goal
D
Explanation:
The whole Scrum Team then collaborates to define a Sprint Goal that communicates why the Sprint is valuable to stakeholders. The Sprint Goal must be finalized prior to the end of Sprint Planning.
The Product Backlog: (choose the best two answers)
- A . only contains items defined by the Product Owner.
- B . is visible to the Scrum Team and stakeholders.
- C . is ordered by the Product Owner.
- D . is managed by the Scrum Master.
- E . must be finalized before the first Sprint can start.
- F . is only described through User Stories.
B,C
Explanation:
The Product Owner is responsible for the content, availability, and ordering of the Product Backlog. The initial creation of the Product Backlog is lays out the initially known and best-understood requirements and evolves as the product and the environment in which it will be used evolves. It constantly changes to identify what the product needs to be appropriate, competitive, and useful. Scrum relies on transparency and the perceived state of the artifacts in order to make product decisions. Incomplete transparency can result in flawed decision making, diminished value, and added risk.
You want to know the potential value that your product could, but does not yet, deliver.
Which of the following is the most helpful? (choose the best answer)
- A . All of the above.
- B . Competitor research and their market shares.
- C . Testimonials about why your customers choose your product.
- D . None of the above.
- E . Asking your customers what they like about the product.
- F . Interviewing users who tried your product but did not buy.
F
Explanation:
Interviewing users who tried your product but did not buy, is a good way to obtain the potential value. Unrealized Value. The potential future value that could be realized if the organization met the needs of all potential customers or users . Looking at Unrealized Value helps an organization toLooking at Unrealized Value helps an organization to maximize the value that it realizes from a product or service over time.
As a Product Owner, who can you invite to the Sprint Review? (choose the best answer)
- A . Your product’s investors/sponsors.
- B . Your clients/customers
- C . Your end users.
- D . Your internal stakeholders
- E . All of the above.
E
Explanation:
The Product Owner is free to invite anyone he thinks can provide valuable input in order to make the best decision regarding next steps.
The entire Scrum Team and key stakeholders invited by the Product Owner.
Experimentation can help a Product Owner to: Select all that apply
- A . Decide whether we should invest and build something
- B . Understand Product / Market fit and if we can create a business around a Product
- C . Have complete certainty as to the future success of a Product
- D . Reduce waste
A,B,D
Explanation:
In a complex environment, nothing can help a Product Owner to have complete certainty as to the future success of a Product.
Your organization wants to become better at responding to market changes and new opportunities that may arise.
Which measure is LEAST helpful in understanding how to improve its ability to respond? (choose the best answer)
- A . Revenue per employee
- B . Technical Debt
- C . Velocity
- D . Cycle time
- E . On product index
A
Explanation:
Revenue per Employee will not help you understand how you can be more responsive. An on-product index is the measure of time a team spends working on the product. This KPI measures the efficiency of how a team is run and how much they’re contributing to a product’s growth.
Your department has several teams working on different products at the same time.
Which of the following would be the best approach if managers want to understand the status of each team? (choose the best answer)
- A . Ask the teams to collaborate and develop a common way to share their goals and achievements toward their goals for each planning period.
- B . Have a common status reporting tool that each team will fill out and can be shared with the managers.
- C . Have the teams created a comprehensive project plan and track their work against the plan.
- D . Have the teams standardize their estimation practices across all teams to make it easier to compare
the performance of each team.
A
Explanation:
Agile teams are structured and empowered by the organization to organize and manage their own work. The teams are responsible for applying the most appropriate practices to provide transparency in order to optimize value and control risk.
You are planning to release a large product update several months from now. Because the release will contain many product changes (new features, enhancements, and fixes), a large amount of effort will be
needed from the team. During beta testing of the latest increment, you learn that one of the anticipated features does not meet the needs of the users and is rarely used.
Which of the following is the best response? (choose the best answer)
- A . Disregard the feedback as beta testing is not a good reflection of the broader market.
- B . Add a more valuable feature to the release.
- C . Remove the feature from the increment and release the other features and changes earlier.
- D . Push the release to a later date until you are able to improve the feature.
C
Explanation:
Time-to-Market (T2M). Reducing the number of features in a product release can dramatically improve T2M; the smallest release possible is one that delivers at least some incremental improvement in value to some subset of the customers/users of the product. Many organizations also focus on removing non value-added activities from the product development and delivery process to improve their T2M.
A company wants to hire you to lead their agile transformation. They have learned about the benefits of being agile but want to know how to measure the success of the initiative.
What advice would you provide? (choose the best answer)
- A . The number of projects delivered on-time, on-budget, and on-scope will increase.
- B . The improvement in customer outcomes.
- C . All of the above.
- D . The average team velocity will continuously improve.
- E . The level of agility is proportionate to the number of teams doing Scrum.
B
Explanation:
Successful agile transformation increases business value, which can be measured by customer happiness
Which best describes testing responsibilities in the Developers? (choose the best two answers)
- A . Everyone in the Developers is responsible for the quality of the product.
- B . Ensuring all test cases created at Sprint Planning have been passed
- C . Sub-team formations (or hierarchies) in the Scrum Team are not allowed.
- D . Increments must be approved by the Tester before it can be deemed releasable
- E . There should be a testing phase at the end of each Sprint
A,C
Explanation:
Sub-team formations (or hierarchies) in the Scrum Team is not allowed. Sub-Teams such as testing teams or operation teams are not allowed to be formed in the Scrum Team. Titles are not assigned to the developers within the Scrum Team members, regardless of the type of work they perform. Scrum Team collectively decides on the Scrum Length.
Scrum Team delivers a “Done” product every Sprint to ensure a potentially useful version of a working product is always available. However, it is up to the Product Owner to “Release” it.
The Definition of Done is a formal description of the state of the Increment when it meets the quality
measures required for the product.
The specific skills needed by the Developers are often broad and will vary with the domain of work.
However, the Developers are always accountable for:
● Creating a plan for the Sprint, the Sprint Backlog;
● Instilling quality by adhering to a Definition of Done;
● Adapting their plan each day toward the Sprint Goal; and,
● Holding each other accountable as professionals.
Team A has a velocity of 50 with a Product Backlog of 140 points ordered by business value as perceived by stakeholders.
Delivery is expected in 6 Sprints. Will this project deliver the anticipated impact? (choose the best answer)
- A . We do not know
- B . Yes
- C . No
A
Explanation:
None of the information provided gives you any insight into the value the product delivers.
True or False: When many agile teams are working on different products, they should create a common status reporting dashboard of work performed in order for management to understand the status of each team.
- A . False
- B . True
A
Explanation:
Understanding progress against goals provides the best insight into a team’s progress, not arbitrary measures like work performed or performance against a schedule. The teams could work together to develop a common way to share their goals and what they achieve in each planning period against those goals.
For which type of problem domain is an empirical approach most helpful? (choose the best answer)
- A . Complex problems, in which the relationship between cause and effect are only understandable with experience.
- B . Complicated problems, in which the relationship between cause and effect can be understood through some analysis.
- C . Simple problems, in which the relationship between cause and effect is known.
- D . Chaotic problems, in which the relationship between cause and effect is not clear.
A
Explanation:
See Cynefin Framework (five decision-making contexts). Scrum is a complex context. The complex domain represents the "unknown unknowns". Cause and effect can only be deduced in retrospect, and there are no right answers. Empiricism asserts that knowledge comes from experience and making decisions based on what is known.
Management has asked you for advice on which product to fund. Each product is focusing on different markets. Given the following information: -Product A has very high user satisfaction scores and high market share. -Product B has low user satisfaction scores, low market share, but is in a growing market in which no other competitor has significant market share.
Which product would you suggest funding? (choose the best answer)
- A . Product B
- B . Product A
A
Explanation:
Product A’s customers are well-satisfied; additional features may actually lead to lower satisfaction. You should fund the Product with the greatest opportunity to close the customer’s gap between current and desired outcomes.
Team Tigers completed 40 "points" of work in two weeks. Team Lions completed 20 "points" of work in one week.
Which team delivered more value? (choose the best answer)
- A . The amount of work completed is a measure of effort, not the delivered value.
- B . Team Tigers, since they finished more units of work.
A
Explanation:
The value of the work is measured by the value experienced by the customer.
Your product is used by businesses of various sizes. A very large company, that is interested in your product, would like a set of features implemented if they were to purchase your product. As a customer, this company would significantly increase your revenue. They also tell you that the features would improve your product and would win more customers. The requested features will be expensive and require extensive redesign. Also, you have not heard any similar feedback from any other customers or leads.
What is the most appropriate action? (choose the best answer)
- A . Create experiments to better understand their needs and possible alternatives.
- B . Implement the features in line with the request as they are an influential customer.
- C . Devise workarounds that will satisfy their request without needing a product redesign.
- D . Perform market research to evaluate the demand for the features within the broader market.
A
Explanation:
Forming a hypothesis for improvement, Running your experiments, Inspecting your results. Adapting
your goals or your approach based on what you learned. Run experiments that involve forming hypotheses that are intended to advance the organization toward their current Intermediate Goal. As they run these experiments and gather results, they use the evidence they obtain to evaluate their goals and determine their next steps to advance toward these goals.
Unrealized Value is measured by a gap between ____________ and ____________ (choose the best
two answers).
- A . The current experience
- B . The desired or actual experience
- C . The total size of the market
- D . The market share
A,B
Explanation:
When customers, users, or clients experience a gap between their current experience and the experience that they would like to have, the difference between the two represents an opportunity; this opportunity is measured by Unrealized Value. Looking at Unrealized Value helps an organization to maximize the value that it realizes from a product or service over time.
A "cone of uncertainty" can be used to do what? (choose the best answer)
- A . Visualize the uncertainty of the potential value that a Scrum Team delivers over time.
- B . Rapidly identify and prioritize all uncertainties.
- C . Determine whether to cut quality, similar to the "Iron Triangle" of project management.
- D . Represent the relative level of difficulty for predicting the velocity of individual team members.
A
Explanation:
Cone of Uncertainty describes the evolution of the amount of best case uncertainty during a project. At the beginning of a project, comparatively little is known about the product or work results, and so estimates are subject to large uncertainty. As more research and development is done, more information is learned about the project, and the uncertainty then tends to decrease, reaching 0% when all residual risk has been terminated or transferred
You release your product to customers once every month, which is better than any competitor. Most of the features you deliver are simply minor changes or corrections to existing features, but customer satisfaction remains low.
What Key Value Area should be your primary focus to improve the competitiveness of your product? (choose the best two answers)
- A . Unrealized Value.
- B . Ability to Innovate.
- C . Current Value.
- D . Time to Market.
A,B
Explanation:
Although the Scrum Team is working hard, it is not focused on the most valuable product capabilities. In order to improve, it needs to be more focused on delivering value and reducing non-value-added work. The Scrum Team may also not understand what would be most valuable to customers. The Scrum Team also should explore what they are doing now that might better satisfy customers.
Which statement best describes the Sprint Review? Choose the best answer
- A . An opportunity to inspect the outcome of the Sprint and determine future adaptations
- B . A demonstration of functionality completed in the Sprint
- C . An inspection of the work completed by the Developers in the Sprint
A
Explanation:
Sprint Review is to inspect the outcome of the Sprint and determine future adaptations. The Scrum Team presents the results of their work to key stakeholders and progress toward the Product Goal is discussed.
True or False: Running multiple experiments on the same product at the same time helps to reduce the cost and complexity of testing new ideas.
- A . False
- B . True
A
Explanation:
When you run more than one experiment at once, you will not be able to tell which experiment caused the result you observed. Running multiple experiments on the same product at the same time does not help to reduce the cost and complexity of testing new ideas.
Which of the following statements about the Product Backlog are true? (choose the best two answers)
- A . The Product Backlog should be visible to the Scrum Team and stakeholders.
- B . The Product Backlog represents the input of all stakeholders and eliminates any need for the Developers to speak to stakeholders.
- C . All Product Backlog items must be expressed as user stories
- D . The Product Backlog is ordered by the Product Owner
- E . Only the Product Owner can place items on the Product Backlog.
- F . All Product Backlog items must be identified before the first Sprint begins.
A,D
Explanation:
The Product Owner is also accountable for effective Product Backlog management, which includes:
● Developing and explicitly communicating the Product Goal;
● Creating and clearly communicating Product Backlog items;
● Ordering Product Backlog items; and,
● Ensuring that the Product Backlog is transparent, visible and understood.
The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team. Product Backlog items that can be Done by the Scrum Team within one Sprint are deemed ready for selection in a Sprint Planning event. They usually acquire this degree of transparency after refining activities. Product Backlog refinement is the act of breaking down and further defining Product Backlog items into smaller more precise items. This is an ongoing activity to add details, such as a description, order, and size. Attributes often vary with the domain of work.
A team works on 4 different products, splitting their time between them because none of the products has enough work to warrant a dedicated team.
What strategy on how they use their time would potentially deliver the most value to customers over time? (choose the best answer)
- A . Work a little on each product all the time, releasing when needed.
- B . Either strategy will deliver the same value.
- C . Focus on one product at a time, release it, then move to the next product.
C
Explanation:
Srum Guide says "…. focused on one objetive at a time". The fundamental unit of Scrum is a small team
of people, a Scrum Team. The Scrum Team consists of one Scrum Master, one Product Owner, and Developers. Within a Scrum Team, there are no sub-teams or hierarchies. It is a cohesive unit of professionals focused on one objective at a time, the Product Goal.
An organisation has a large number of products and is unsure about how to allocate funding across the products.
Which of the following is the best way for them to proceed?
- A . Allocate funding evenly based on the revenue share for each product
- B . Allocate funding equally across all products
- C . Fund small incremental changes for each product and measure outcomes and repeat
- D . Let the Finance Director decide
C
Explanation:
Small Incremental changes and the right measures can help us decide where best to allocate funds.
Which two statements are the most accurate in regards to scaling Scrum for large projects that require multiple Scrum Teams? (choose the best two answers)
- A . A person focusing on the Sprint Backlog of a single Scrum Team is often more productive than that same person working on multiple Scrum Teams at the same time.
- B . A well-structured Product Backlog can minimize and often eliminate Developers members working
on multiple Scrum Teams during a Sprint. - C . A Product Owner must work full time on a single Scrum Team.
- D . Customizing the core Scrum framework is necessary to be successful with Scrum at large scale.
A,B
Explanation:
A person or team working on a single problem at a time is typically more effective than one that is working on multiple problems congruently as they can fully focus and dedicate their energy to resolving the problem before moving to the next. Having a well structured Product Backlog can help minimize dependencies and increase focus for each team.
At the beginning of each year, an organization has an annual meeting to propose and approve projects for the upcoming year.
Managers will typically follow the process of:
a) Presenting ideas of the projects
b) Defining the benefits
c) Producing the estimations
d) Giving the benefit/cost ratios
A set budget is then approved for each project based on the expected returns.
What are the risks of this process? (choose the best answer)
- A . New opportunities might be missed during the year.
- B . Technical work estimations are not accurate because managers are not the best ones to give development estimations.
- C . All of the above.
- D . Cost estimations are not accurate because the scope might not be clear.
- E . Investment decisions could be poor if claimed benefits are overstated.
C
Explanation:
As projections become larger, complexity increases and its accuracy becomes less. Larger projects have a higher risk of waste and the ability to adapt to changes becomes more difficult and slower because of unknowns.
What are the attributes of a good Product Vision and Strategy? (choose all that apply)
- A . It describes how the product compares to competitor products
- B . It describes how the product will generate revenue
- C . It describes how people will use the product to achieve outcomes.
- D . It describes who will use the product and what they would like to achieve
A,B,C,D
Explanation:
All of them are correct.
The Product vision describes the purpose of a Product, the intention with which the Product is being created and what it aims to achieve for customers and users.
The Product vision describes a future state of the Product and what problems it tries to resolve or what ambitions it tries to fulfill. Having a clear and inspiring Product vision helps in motivating and inspiring
people, like the Developers, the stakeholders and customers and users. It also provides a common understanding of the direction we want to move towards. Besides that, the Product vision also supports the Product Owner in making choices about what to build and what not to build for the Product.
The Product Owner ensures a product’s success by measuring the following: (choose the best three answers).
- A . The impact on customer satisfaction
- B . The impact on the CEO’s mood
- C . The delivery of upfront defined scope compared to the upfront planned time.
- D . The impact on revenue
- E . The impact on cost
A,D,E
Explanation:
Revenue, Cost, Customer Satisfaction are the three key elements to measure the product’s success. High revenue means high Return On Investment (ROI), less cost means less Total Cost of Ownership (TCO) plus high customer satisfaction.
There is nothing such as defined scope in Scrum. Time, scope, budget belongs to Project Management.
What is the stance of the Product Owner during the Sprint Retrospective? (choose the best answer)
- A . A peer Scrum Team member
- B . A Project Manager
- C . A Story Writer
- D . A Manager
A
Explanation:
The Sprint Retrospective is a chance for the Scrum Team (including the Product Owner) to review itself and develop a plan for changes to be implemented during the next Sprint. So the Product Owner participates in the Sprint Retrospective as a peer Scrum Team member
How does the Scrum Master help the Product Owner? (choose the best three answers)
- A . Facilitating Scrum events as requested or needed
- B . Finding techniques for effective Product Backlog management
- C . Understanding product planning in an empirical environment
- D . Leading and coaching the organization in its Scrum adoption
- E . Introducing cutting edge development practices
A,B,C
Explanation:
The Scrum Master serves the Product Owner in several ways, including: Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible; Finding techniques
for effective Product Backlog management; Helping the Scrum Team understand the need for clear and concise Product Backlog items; Understanding product planning in an empirical environment; Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value; Understanding and practicing agility; and, Facilitating Scrum events as requested or needed.
When should refining of the Product Backlog occur? (choose the best two answers)
- A . The Product Owner must do this as essential work in Sprint 0.
- B . The Product Owner does this between the end of the previous Sprint and the start of the next.
- C . The Product Owner and the Developers do it in the current Sprint if they have been unable to do it in preceding Sprints.
- D . The Product Owner and the Developers can refine the Product Backlog during any Sprint as needed, ideally in advance of the upcoming Sprint.
- E . The Business Analysts prepare items be worked on at least 1 Sprint ahead of development.
C,D
Explanation:
Product Backlog refinement is a continuous activity. When an item is at the top of the backlog, which means it will be developed in the near future, more refinements are usually needed to make sure it is clear and contains just enough details (not all possible details). It’s preferred to have the items that will be selected in the Sprint Backlog completely refined before Sprint Planning; however, it’s OK to have more refinement done during the development. Remember that there’s no such thing as Sprint 0 and there’s no time between two Sprints that can be spent on something such as refinement. The team is also cross-functional and does the a-z of the work needed for each item, including refinement; they don’t use people from other parts of the company
Which statements about the Product Backlog are correct? (choose the best two answers)
- A . All Product Backlog Items must be identified before starting the first Sprint.
- B . The Product Backlog eliminates any need for the Developers to speak to stakeholders.
- C . All Product Backlog items must be displayed under the User Stories form.
- D . The Product Backlog is ordered by the Product Owner
- E . Only the Product Owner can place items on the Product Backlog.
- F . The Product Backlog is visible to stakeholders and the Scrum Team.
D,F
Explanation:
The Product Owner is also accountable for effective Product Backlog management, which includes:
● Developing and explicitly communicating the Product Goal;
● Creating and clearly communicating Product Backlog items;
● Ordering Product Backlog items; and,
● Ensuring that the Product Backlog is transparent, visible and understood.
The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team. Product Backlog items that can be Done by the Scrum Team within one Sprint are deemed ready for selection in a Sprint Planning event. They usually acquire this degree of transparency after refining activities. Product Backlog refinement is the act of
breaking down and further defining Product Backlog items into smaller more precise items. This is an ongoing activity to add details, such as a description, order, and size. Attributes often vary with the domain of work.
Which of the following are characteristics of a Product Goal? (choose all that apply)
- A . It is a commitment contained in the Product Backlog
- B . It has clear boundaries.
- C . It communicates the target future state of the product.
- D . It forms a contract with the business, allowing change to be better managed.
- E . It has the approval of all stakeholders.
- F . It provides a long-term objective for the Scrum Team to plan against.
A,B,C,F
Explanation:
The Product Goal is the commitment with the Product Backlog.
The Product Goal describes a future state of the product which can serve as a target for the Scrum Team to plan against. The Product Goal is in the Product Backlog. The rest of the Product Backlog emerges to define “what” will fulfill the Product Goal.
A product is a vehicle to deliver value. It has a clear boundary, known stakeholders, well-defined users or customers. A product could be a service, a physical product, or something more abstract.
The Product Goal is the long-term objective for the Scrum Team. They must fulfill (or abandon) one objective before taking on the next.
It has the approval of all stakeholders (incorrect). The Product Owner has the last say. For Product Owners to succeed, the entire organization must respect their decisions. These decisions are visible in the content and ordering of the Product Backlog, and through the inspectable Increment at the Sprint Review.
It forms a contract (incorrect): The Product Backlog is not a contract. The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team.
You have been a Product Owner at a new company for a few weeks. It has become clear to you that many people, both inside and outside the Scrum Team, expect close involvement in the decisions that you, as a Product Owner, are accountable for. As a result, you find that it takes too long to make decisions.
Which of the following are reasonable options you could take? (choose the best three answers)
- A . Start making all the decisions you are accountable for without consulting the others who have expressed interest.
- B . Create and share a delegation board that display your decision-making areas and work with your Scrum Team to clarify decision making accountability and responsibility.
- C . Work with your Scrum Master to better understand what next steps you can take to move the company’s understanding of product ownership up in the maturity curve towards Entrepreneur.
- D . Demonstrate, with the help of data, how long it is taking you to make decisions and the impact that the long decision-making cycle has on delivering value to the customers.
- E . Allow other members of the Scrum Team to continues as the decision makers, but keep a list of decisions that do not deliver their intended value.
C,D,E
Explanation:
A) Create and share a delegation board that displays your decision-making areas and work with your Scrum Team to clarify decision making accountability and responsibility.
(Incorrect)
The Product Owner is responsible for maximizing the value of the product.
The Product Owner may do the above work or may delegate the responsibility to others. Regardless, the Product Owner remains accountable. The Product Owner never can delegates his accountability
B) Allow other members of the Scrum Team to continues as the decision makers, but keep a list of decisions that do not deliver their intended value. (Correct)
The Product Owner may do the above work or may delegate the responsibility to others. Regardless, the Product Owner remains accountable. The Product Owner never can delegates his accountability
If the Product Owner allows other members of the Scrum Team to continues as the decision makers, it means he is delegating the responsibility of these decisions, but he remains accountable. The Product Owner can decide what things should delegate or not. That is the reason this answer is correct.
C) Demonstrate, with the help of data, how long it is taking you to make decisions and the impact that the long decision-making cycle has on delivering value to the customers. (Correct)
The Scrum Master will support the Developers, the Product Owner, and the Organization to apply Scrum and optimize Scrum value to ensure the trust between teams; transparency is always kept so that the Scrum Team can have self-organizing to make the right decisions, what to do and when is the best time.
D) Work with your Scrum Master to better understand what next steps you can take to move the company’s understanding of product ownership up in the maturity curve towards Entrepreneur.(Correct) The Scrum Master is responsible for the process success―for helping the product owner and the team use the right process to create a successful product, and for facilitating organisational change and establishing an agile way of working. Consequently, the Scrum Master collaborates with the product owner and the Developers as well as senior management, human resources (HR), and the business groups affected by Scrum.
E) Start making all the decisions you are accountable for without consulting the others who have expressed interest.
(Incorrect)
Although the Product Owner can have the final say on decisions, it is important that they take all parties into consideration.
Which of the following are true when it comes to scaling the Product Owner accountability?
- A . Select all that apply
- B . A large Product should have a Chief Product Owner
- C . The Product Owner can be assisted by the Developers
- D . Each Product has a Product Owner
- E . There is only 1 Product Backlog per Product
- F . Each Product has one Product Owner
C,D,E,F
Explanation:
Scrum does not include a Chief Product Owner. All the other options are valid.
You have many customers on different versions of the same product. Most of your time and effort is spent maintaining all of the product variations. This leaves you with little time to invest in product improvements.
Which of the following would best help you improve effectiveness to deliver new value? (choose the best answer)
- A . Examining Unrealized Value measures.
- B . Examining Current Value measures.
- C . All of the above.
- D . Examining Time to Market measures
- E . None of the above.
- F . Examining Ability to Innovate measures.
F
Explanation:
Needing to maintain multiple variations of a product can impede an organization from being able to deliver new capabilities and value as an effort needs to be spread across many products.
You want to improve your team’s Ability to Innovate.
Which of the following actions might help? (choose the best answer)
- A . Reduce the number of product variants.
- B . Improve the cross-functional skills of your team.
- C . Establish "No Meetings" days to help increase focus.
- D . All of the above.
D
Explanation:
All of these actions will enable the team to focus on value-added activities by reducing overhead and distractions.
Example: A variety of things can impede an organization from being able to deliver new capabilities and value: spending too much time remedying poor product quality, needing to maintain multiple variations of a product due to lack of operational excellence, lack of 9 decentralized decision-making, inability to hire and inspire talented, passionate teammembers, and so on. As low-value features and systemic impediments accumulate, more budget and time is consumed maintaining the product or overcoming impediments, reducing its available capacity to innovate. In addition, anything that prevents users or customers from benefiting from innovation, such as hard to assemble/install products or new versions of products, will also reduce A2I.
The CEO questions Mike, the Product Owner, on the data showing the usage rates. He believes feature usage is not the right measure. You are the Product Owner, you have confirmed that the data is accurate and determine that the data is valuable to the team and product.
What should you do? (choose the best answer)
- A . Continue to measure the usage feature but not publish the data.
- B . Continue to measure and publish the data and use it to inform your decisions.
- C . Stop measuring to appease the CEO.
B
Explanation:
Values of Scrum: openness and transparency. It means you have to publish your data, your result to stakeholders (transparency = everyone is on the same page, openness = let them discuss the results). Then use the data to inform your decisions.
Dereck is a Product Owner of a product with a variety of stakeholders. The stakeholders are pressing Yasmine to add all of their feature requests into the next release. Each one says that their feature is urgent. As Product Owner, Yasmine has confirmed that their requests are indeed important.
What should Yasmine do? (choose the best answer)
- A . Iteratively and incrementally release when single outcomes are fullfilled, even though not all features are done.
- B . Delegate prioritization to the Product Director in order to protect the Product Backlog.
- C . Hire additional team members in order to manage the extra work.
- D . Release only when all features have been completed.
A
Explanation:
Releasing your product to customers and users early and often will provide you with valuable information to help you to find out if you have delivered value for them and making future decisions. The sooner something can be released, the quicker you can make informed decisions. It is not possible to fully determine the value of a Product Backlog Item upfront. Only after you’ve released something to the customers/users and received feedback only then can you validate the value proposition.
How can organizations benefit from creating and running experiments? (choose the best answer)
- A . Experiments can help organizations validate assumptions.
- B . Experiments can help organizations test whether features are delivering value.
- C . All of the above.
- D . None of the above.
- E . Experiments can help organizations test how effective an improvement is.
- F . Experiments can help organizations determine the feasibility of a goal.
C
Explanation:
In a complex domain, cause and effect can only be deduced in retrospect. Experimentation helps to make unknowns known.
What might indicate to a Product Owner that they need to work more with the Scrum Team? (choose the best answer)
- A . The increment presented at the Sprint Review does not reflect their expectations.
- B . The acceptance criteria for the Product Backlog items do not appear to be complete.
- C . They are not working full time with the Scrum Team.
- D . People frequently leave the Scrum Team
A
Explanation:
The product owner should work mor with the Scrum Team, if the increment presented at the SprintReview does not reflect what she thought she had asked for.
Dereck is a Product Owner of a scaled product development effort with multiple Scrum Teams involved. He is stretched thin and is unable to spend enough time with all of the teams.
Which of the following strategies would be the most helpful? (choose the best answer)
- A . Hire Business Analysts to assist the Product Owner.
- B . Move towards a scaled Scrum framework
- C . Delegate some of the Product Owner work to the Scrum Teams.
- D . All of the above.
- E . Split the Product Backlog and add a Product Owner to each in order to spread the work
C
Explanation:
The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team.
How this is done may vary widely across organizations, Scrum Teams, and individuals. The Product Owner is also accountable for effective Product Backlog management, which includes:
● Developing and explicitly communicating the Product Goal;
● Creating and clearly communicating Product Backlog items;
● Ordering Product Backlog items; and,
● Ensuring that the Product Backlog is transparent, visible and understood.
The Product Owner may do the above work or may delegate the responsibility to others. Regardless, the Product Owner remains accountable.
Which of the following statements is true: (choose the best answer)
- A . The more time spent defining and reviewing project requirements helps to increase the chances of success.
- B . Empirical approaches are best suited for simple problems.
- C . Spending more time identifying and mitigating risk helps to increase the chance of success.
- D . Delivering a solution and gathering feedback provides valuable insights for what to do next.
D
Explanation:
The most important stakeholders to satisfy are the end-users. Gathering feedback is an important step in understanding their needs and what should be done next.
When the Product Backlog is updated? (choose the best answer)
- A . Before the Sprint Planning to know the total amount of work that needs to complete within a Sprint.
- B . All of the above.
- C . It is updated as either the new information or the insights emerge.
- D . After the Daily Scrum to ensure an accurate daily overview of project progress.
- E . The Product Owner should not do that. It’s the Developers’s responsibility.
C
Explanation:
The Product Backlog is a living artifact. It evolves throughout the product life cycle. It is updated as either the new information or the insights emerge. The Product Owner could update the Product Backlog anytime. She/he does not have to wait for any formal Sprint events.
The Product Owner is also accountable for effective Product Backlog management, which includes (choose ALL that apply).
- A . Estimating the size of the Product Backlog Items at the high-level.
- B . Decomposing large Product Backlog Items into workable smaller Product Backlog Items.
- C . Eliminating or reducing dependencies between Product Backlog Items.
- D . Spending time to discuss and review the Product Backlog with stakeholders.
- E . Ordering the Product Backlog.
B,C,D,E
Explanation:
The Product Owner is accountable for effective Product Backlog management, which includes:
1) Developing and explicitly communicating the Product Goal.
2) Creating and Clearly expressing Product Backlog items.
3) Ordering the items in the Product Backlog to best achieve goals and missions.
4) Ensuring that the Product Backlog is visible, transparent, and clear to all. The Product Owner can delegate above to others however remains accountable for it.
The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team. Product Backlog items that can be Done by the Scrum Team within one Sprint are deemed ready for selection in a Sprint Planning event. They usually acquire this degree of transparency after refining activities. Product Backlog refinement is the act of breaking down and further defining Product Backlog items into smaller more precise items. This is an ongoing activity to add details, such as a description, order, and size. Attributes often vary with the domain of work.
The Developers are responsible for all work effort estimations in the Product Backlog. The Product Owner may influence the Developers by helping them understand and select tradeoffs, but the people who will perform the work make the final estimate.
A Product Owner at ABC company has various types of stakeholders that provide feedback and ideas for the product. At times they have ideas that run counter to one another.
At a recent meeting, the Sales Manager insists that a new feature be added in order to reach untapped new customers. The CFO contends that this new feature is not cost-effective and suggests focusing on
other features to improve the satisfaction of existing customers. The PO sees merit in both stakeholder perspectives.
How should the PO proceed? (choose the best answer)
- A . Gather the opinions of all stakeholders, then make a decision on which request to pursue based on this information.
- B . Implement a small part of the Sales Manager’s proposal in order to gather more information to better understand its potential.
- C . Implement the CFO’s request to prevent customer churn.
- D . Agree with the Sales Manager’s proposal by implementing the requested features as it will help to
boost the sales team’s revenue.
B
Explanation:
Conducting experiments, enables organizations to evaluate the value derived from software investments.
Key-Value Area (KVA) measures resulting from experimentation will help guide you in decision making.
Which activities will a Product Owner likely engage in during a Sprint? (choose the best three answers)
- A . Run the Daily Scrum
- B . Reorder items in the Product Backlog
- C . Update the Sprint burndown chart.
- D . Answer questions from the Developers about items in the current Sprint.
- E . Gather information and opinions from Stakeholders
- F . Prioritize the Developer’s tasks.
B,D,E
Explanation:
A Product Owner orders the work for a complex problem into a Product Backlog.
Product Owner is accountable for maximizing the value of the product The Product Owner may represent the needs of many stakeholders in the Product Backlog.
The Product Owner is also accountable for effective Product Backlog management, which includes:
● Developing and explicitly communicating the Product Goal;
● Creating and clearly communicating Product Backlog items;
● Ordering Product Backlog items; and,
● Ensuring that the Product Backlog is transparent, visible and understood. Incorrect: The Sprint burndown would be update by Developers.
Incorrect: Product owner do not priorize Developer’s tasks, they organize their tasks.
When there are multiple Scrum Teams working on the same product, each team should demonstrate its individual Increment in a separate branch of the code.
- A . False
- B . True
A
Explanation:
If there are multiple Scrum Teams working on the system or product release, the Developers on all the Scrum Teams must mutually define the definition of "Done". Each Increment is additive to all prior Increments and thoroughly tested, ensuring that all Increments work together.
The Developers are required to conform to the Definition of Done. If there are multiple Scrum Teams working together on a product, they must mutually define and comply with the same Definition of Done.
Every product needs a _______ (choose the best answer)
- A . A project management plan includes time, scope and budget.
- B . Deadline
- C . All of the above
- D . System Requirement Specification (SRS)
- E . Product Owner
E
Explanation:
The Project Management Plan and SRS defined in Waterfall but not in Scrum.
As long as the product exists, the Product Backlog exists. The Product Backlog is a living artifact and is an ordered list of everything that requires to build a product. It is the sole source of specifications for any changes to be made to the item. The Product Owner, including its content, availability, and order, is responsible for the Product Backlog.
What can an organization benefit from the short iterations? (choose the best answer).
- A . None of the above.
- B . Validate the hypotheses faster.
- C . Minimize and control risk better.
- D . Understand the customer’s needs better.
- E . Get feedback from stakeholders faster.
- F . All of the above.
F
Explanation:
Let’s take a two-week Sprint as an example.
Validate the hypothesizes faster: it means you release your product in a short duration, the feedback loop from customers is more active.
Get feedback from stakeholders faster: The interval of the Sprint Review is shorter.
Minimize and control risk better: If the work outcome is wasteful, the cost spent is limited to the weeks incurred in the Sprint. This feedback is a control gateway and can be used to plan better for the next Sprint. In other words, the risk of pursuing the wrong direction is limited to the cost of one Sprint.
True or False? A product with High Current Value and low Unrealized Value. Some say you should maintain the product, but gradually reduce the investment then start seeking another opportunity for future growth.
- A . False
- B . True
B
Explanation:
Whatever information the remember 1 formula to solve the High Current Value, Low Unrealized Value:
Maintain, Reduce, Retreat (seek for other opportunities).
Your CEO thinks your organization needs to deliver more quickly. There is no shortage of opinions about how you should go about this. Some managers think they need to hire more people, some engineers think the answer is automation. You can’t pursue every idea, and some ideas may not be worth pursuing.
What could best help you understand the problem and where to improve? (choose the best answer)
- A . Conduct a customer satisfaction survey to find areas of dissatisfaction.
- B . All of the above.
- C . Hire more people to handle the workload while also working to improve automation.
- D . Create a Value Stream Map to understand the current process and its bottlenecks.
- E . Analyze employee utilization rates to understand where efficiency needs to be improved.
D
Explanation:
Value Stream mapping will help you understand your process and will highlight opportunities to eliminate waste and wait-time. Analyzing utilization may help you understand wait-time, but not the reasons behind it. Hiring more people may actually slow-down your delivery process.
You have 20 teams working on a single release that will deliver 30 different features to your customers. It is estimated that this release will be completely finished in 4-5 months.
How can you improve your Time to Market? (choose the best answer)
- A . As soon as a feature is ready, deliver it in its own smaller release.
- B . Automate parts of the development and testing process to reduce waste.
- C . Add more developers to increase the overall development capacity.
A
Explanation:
Time-to-Market (T2M). The organization’s ability to quickly deliver new capabilities, services, or products. Example: Reducing the number of features in a product release can dramatically improve T2M; the smallest release possible is one that delivers at least some incremental improvement in value to some subset of the customers/users of the product.
Many organizations also focus on removing non value-added activities from the product development and delivery process to improve their T2M.
The Evidence-Based Management framework helps you to: (choose the best answer)
- A . Improve the predictability of Scrum Team velocity.
- B . Understand whether your PMO is efficient.
- C . Improve your ability to deliver value.
- D . Better track your progress against plans.
C
Explanation:
Evidence-Based Management helps you to improve the value that your organization delivers to customers.
Evidence-Based Management (EBM) is an empirical approach that helps organizations to continuously improve customer outcomes, organizational capabilities, and business results under conditions of uncertainty. It
The current product is making a profit; however, the Sale Manager advises James, a Product Owner, to reduce the price to attract more customers. The Financial Director argues that this may harm the company revenue.
What are the reliable sources that help Jame decide the product’s pricing strategy? (choose the best two answers).
- A . Company profit reports
- B . Competitor’s pricing
- C . Sale channel strategy
- D . Market share
B,D
Explanation:
As evidence of organizational agility, the Evidence-Based Management approach measures value and provides ways to measure and improve the ability to deliver value. This approach allows organizations to make rational, fact-based decisions, elevating conversations to empirical evidence, logic, and insight from preferences and views.
It will help you evaluate the unreleased value of the product by measuring market share and competitor pricing. It will help you to make more informed pricing decisions using these data points.
In Scrum, how would budgeting and financial forecasting be performed? (choose the best two answers)
- A . Fixed budgets are not allowed in Scrum.
- B . Frequently inspect the outcomes of the delivered Sprint Increments to understand how much value is being produced per investment spent.
- C . Budgeting is not necessary as the only funding necessary is the operational costs of the Scrum Teams.
- D . A single release may be funded with several Sprints where every Sprint is producing shippable increments.
B,D
Explanation:
The cost of developing, delivering, and sustaining products can impact how the flow of value is managed throughout the life of a product. Each Sprint is an opportunity to inspect the investment (financial, time, effort, etc) against the returned value (customer satisfaction, revenue, etc) of the work that has been delivered. The team can then decide on what it should do next to maximize the value of the investment.
Evidence-Based Management is …
- A . A management framework to ensure the delivery of maximum value.
- B . Mandatory practice for Product Owners using Scrum.
- C . Mandatory practice for Scrum Masters to apply for a Scrum Team.
- D . A framework organizations can use to help them measure, manage, and increase the value they derive from their product delivery
- E . A methodology organization can use to help them m increase the value of their product.
D
Explanation:
It provides a framework for organizations to improve their ability to deliver value in an uncertain world, seeking a path toward strategic goals. Using intentional experimentation and evidence (measures), EBM enables organizations to systematically
What best illustrates a GO product roadmap? (choose the best two answers)
- A . It provides an overview of all user stories ordered by a sequence of releases.
- B . It focuses on what is being done now, what will be done next and what will be done later.
- C . It focuses on the goals rather than the features
- D . It supports value steering
C,D
Explanation:
The first option is the Now-next-later map and the last option is the story map. The Product Owner might use a story map to categorize all features, ordered by release.
The GO product roadmap focuses on goals that enable value steering (steering on the outcome) instead of steering on work packages (steering on output). In short, it focuses more on "Outcome" than "Output."
True or False: Michael, a new Product Owner, has been assigned to work in the Finance industry, which is new to him. He is unsure about the market desires and customer needs. The Product Manager advised Michael to conduct experiments, validate customer needs, start doing smaller releases more often.
- A . True
- B . False
A
Explanation:
As uncertainty is high, conducting experiments is the best way to test your hypothesis. Smaller releases also minimize the risk and help the Product Owner adjusts the product’s strategy.
Every Scrum Team must have a Product Owner and Scrum Master (choose the best answer)
- A . Yes, and they must be 100% dedicated to each team.
- B . No
- C . Yes, and each Scrum Team’s performance may be affected by how much they participate during
the Sprint as a Scrum Master or Product Owner.
C
Explanation:
Every Scrum team only can have a Product Owner and a Scrum Master. The Product Owner is one person, not a committee. The Product Owner may represent the needs of many stakeholders in the Product Backlog.
They should work as a single team/product to maintain focus, but this is not mandatory.c
Which of the following measures would help you understand the potential market for your product? (choose the best answer)
- A . All of the above.
- B . Usage Index.
- C . Quarterly revenue trends.
- D . Net Promoter Score (NPS).
- E . Market Share trends.
A
Explanation:
All of these measures will help you to understand the needs of potential customers.
When determining the ordering of an item on the Product Backlog, what are some things a Product Owner should consider? (choose all that apply)
- A . Alignment with business strategy and goals
- B . Importance to customers
- C . The complexity of developing the Product Backlog Item
- D . Risk
- E . Alignment and dependencies with existing Product Backlog items
A,B,C,D,E
Explanation:
All of them are correct.
WHY ORDERING YOUR BACKLOG IS IMPORTANT
There are many reasons why having a healthy, ordered product backlog is important to teams.
When determining the ordering of an item on the Product Backlog, what are some things a Product Owner should consider? (choose all that apply)
- A . Alignment with business strategy and goals
- B . Importance to customers
- C . The complexity of developing the Product Backlog Item
- D . Risk
- E . Alignment and dependencies with existing Product Backlog items
A,B,C,D,E
Explanation:
All of them are correct.
WHY ORDERING YOUR BACKLOG IS IMPORTANT
There are many reasons why having a healthy, ordered product backlog is important to teams.
When determining the ordering of an item on the Product Backlog, what are some things a Product Owner should consider? (choose all that apply)
- A . Alignment with business strategy and goals
- B . Importance to customers
- C . The complexity of developing the Product Backlog Item
- D . Risk
- E . Alignment and dependencies with existing Product Backlog items
A,B,C,D,E
Explanation:
All of them are correct.
WHY ORDERING YOUR BACKLOG IS IMPORTANT
There are many reasons why having a healthy, ordered product backlog is important to teams.
When determining the ordering of an item on the Product Backlog, what are some things a Product Owner should consider? (choose all that apply)
- A . Alignment with business strategy and goals
- B . Importance to customers
- C . The complexity of developing the Product Backlog Item
- D . Risk
- E . Alignment and dependencies with existing Product Backlog items
A,B,C,D,E
Explanation:
All of them are correct.
WHY ORDERING YOUR BACKLOG IS IMPORTANT
There are many reasons why having a healthy, ordered product backlog is important to teams.
Your organization uses NPS (Net Promoter Score) measures to understand your customers’ satisfaction levels. Your team had invested a lot of time and effort creating and delivering a release that included many new product features. After a few months, you see that the NPS score did not improve.
What other measures can help you to better understand this outcome? (choose the best two answers)
- A . Market Share
- B . Lead Time
- C . Release Frequency
- D . Installed Version
- E . Feature Usage Index
B,E
Explanation:
Feature Usage Index helps to measure usage, by feature, to help infer the degree to which customers find the product useful and whether actual usage meets expectations on how long users should be taking with a feature.
Lead Time is the amount of time from when an idea is proposed, or a hypothesis is formed until a customer can benefit from that idea. This measure may vary based on customer and product. It is a contributing factor to customer satisfaction.
Dereck is new to the Product Owner role and is asking you for advice on what he should be doing to be an effective Product Owner.
Which of the following would be the most appropriate advice to give him? (choose the best answer)
- A . Be the only point of contact for all stakeholders.
- B . Have an understanding of all items in the Product Backlog to the level needed to maximize the flow of value.
- C . Maximize the productivity of the team.
- D . None of the above.
- E . Ensure that all of the stakeholder needs are met.
- F . All of the above.
B
Explanation:
The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team
The Product Owner’s decisions are visible in the content and ordering of the Product Backlog. The Decision Maker, one of the preferred stances of a Product Owner, helps the stakeholders and Scrum Team to keep time-to-market short, by keeping decision making time short. Therefore, he/she must have an "expert" opinion on the items in the Product Backlog in order to fulfill his role.