Scenario "Incident management"

Scenario "Incident management"

A test team is keeping logs of the incidents that they observe. They use a commonly-available word processor to write the incident reports in individual files, which are held in shared storage.

They track the incidents, along with some incident details, in a spreadsheet.

Identify THREE main advantages of this approach to incident management.
A . Quick to set up and cheap
B . Electronic rather than manual
C . Allows co-operation of various locations
D . Can be easily integrated with other tools, such as configuration management tools and test execution tools
E . Large files are not a problem
F . High level of usability
G . Easy to document screen shots and have attachments to the spreadsheet

View Answer

Answer: A, B, F