Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.

Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients’ data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.

Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients’ data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.

Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.

The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic’s patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients’ privacy.

Intrinsic vulnerabilities, such as the______________ are related to the characteristics of the asset.

Refer to scenario 1.
A . Software malfunction
B . Service interruptions
C . Complicated user interface

Answer: C

Explanation:

Intrinsic vulnerabilities are related to the characteristics of the asset that make it susceptible to threats, regardless of the presence or absence of controls. In scenario 1, the complicated user interface of the web-based medical software is an intrinsic vulnerability, as it is a feature of the software that makes it difficult to use and increases the likelihood of human errors. The software malfunction and the service interruptions are not intrinsic vulnerabilities, but rather incidents that occurred due to external factors, such as the increased number of users or the software company’s actions.

Reference: ISO/IEC 27001:2022 Lead Implementer Course Content, Module 6: Risk Assessment and Treatment1; ISO/IEC 27001:2022 Information Security, Cybersecurity and Privacy Protection, Clause 6.1.2: Information security risk assessment2