C_FSM_2211

What is one of the main use cases for a Smartform?A . Generate a list of service team availability.B . Capture customer feedback.C . Provide a script for service executionD . Provide smart progress feedback to the dispatcher.View AnswerAnswer: C

What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.A . Service level agreementB . Ticket routing rulesC . Customer self-serviceD . Automated schedulingView AnswerAnswer: C, D

Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.A . VariablesB . Object typeC . PermissionsD . ConditionsE . ActionsView AnswerAnswer: A, B, E

Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.A . In-house repairB . Contact centerC . Self-serviceD . Service fulfillmentView AnswerAnswer: A, C

How would a field service technician update the service assignment status?A . By adding a checklistB . By navigating to the address on the service assignmentsC . By opening the service assignmentsD . By setting the relevant workflow stepView AnswerAnswer: D

Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.A . Defining which material the customer needs to purchase before the technician can start the workB . Booking material for a specific service call and defined locationC . Organizing spare...

Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.A . Delete recent browser history and cookies.B . Allow browser cookie settings to accept sapbusinessobjects.cloud.C . Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.D . Set REPORTDATA UI Permission to VISIBLE.View...

How does the data loader help you prepare and send data to the SAP Field Service Management cloud database? Note: There are 2 correct answers to this question.A . You can use it to define and upload new custom data objects.B . You can use it to download a template...

You are an administrator responsible for maintaining settings at account and company level. Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.A . Password policyB . Screen configurationsC . Business rulesD . User groupsView AnswerAnswer: B, C

Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.A . Text Input, Picker, Series, AttachmentB . Text Input, Picker, Status, SeriesC . Picker, Status, Series, Number InputD . Text Input, Description, Picker, StatusE . Text Input, Status, Series, FormulaView AnswerAnswer:...