C_C4H520_02

What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.A . Landing page B. Menu icons C. Portal background image D. Main and accent colors E. Portal logoView AnswerAnswer: C,D,E

How can a developer update a record in SAP Field Service Management through the API?A . Using a REST-based service B. Using an RFC-enabled service C. Using an OData service D. Using a SOAP-based serviceView AnswerAnswer: A

You want to make an activity available on the service technician's mobile device using the planning board . Which of the following are mandatory steps? Note: There are 2 correct answers to this question.A . Click and release the assignment. B. Check the availability of the technician. C. Drop the...

What are some of the main security characteristics of the SAP Field Service Management mobile app? Note: There are 2 correct answers to this question.A . Advanced perimeter security B. SSL-secured communication C. Full backup protection of customer data D. OAuth token for login-free accessView AnswerAnswer: B,C

Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.A . Booking material for a specific service call and defined location B. Defining which material the customer needs to purchase before the technician can start the work C. Organizing spare...

For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? Note: There are 2 correct answers to this question.A . Service call B. Activity C. Time and Material journal D. Service contractView AnswerAnswer: A,B

How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.A . You can only reference DTOs via alias. B. You can only reference DTOs via variable definition. C. T-SQL is supported. D. DTOs have version control to support backwards compatibility. E....

As a technician, you want to record expenses . Which objects can you record expenses against? Note: There are 3 correct answers to this question.A . Equipment B. Service call C. Activity D. Business partner E. Purchase orderView AnswerAnswer: A,C,D

You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment . What is missing?A . The equipment is reported as Operational. B. The equipment has NO previous history. C. The equipment does NOT have Moment-Sets. D. The equipment does NOT have...

Which functionality is possible when the Smartform template is set to Translation status?A . The template can be edited. B. The template can be assigned to an activity. C. The template can be exported in XML format. D. The template can be assigned to an equipment.View AnswerAnswer: A,C