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What are the follow-up steps required to set up the workflow?
You want to define an automatic field update based on the ABC classification of an account . What are the follow-up steps required to set up the workflow? Note: There are 2 correct answers to this question.A . Choose a rule typeB . Add a condition groupC . Define a...
Which of the following are functional capabilities of SAP Service Cloud?
Which of the following are functional capabilities of SAP Service Cloud?A . Automatic routing of tickets to agents based on availabilityB . Solution search with integration to a knowledge baseC . Out-of-the-box reports for response times and handling timesD . Support for social collaboration across multiple channelsE . Integration with...
Which of the following elements is optional when you configure a service level?
Which of the following elements is optional when you configure a service level?A . Ticket priorityB . Type of serviceC . Alert when overdueD . MilestoneView AnswerAnswer: C
To which of the following entities must you assign the Phone call work center view to access the live activity pane for computer telephony integration (CTI)? Note: There are 2 correct answers to this question.
To which of the following entities must you assign the Phone call work center view to access the live activity pane for computer telephony integration (CTI)? Note: There are 2 correct answers to this question.A . Business roleB . Business userC . EmployeeD . Organizational unitView AnswerAnswer: A,B
Which of the following tools can you use to restrict the business role level in SAP Cloud for Customer? Note: There are 2 correct answers to this question.
Which of the following tools can you use to restrict the business role level in SAP Cloud for Customer? Note: There are 2 correct answers to this question.A . Language AdaptationB . Code list RestrictionsC . Mash-upsD . Page layoutsView AnswerAnswer: B,D
Wat data type is used in a Date Profile to detremine the start of the warranty?
Wat data type is used in a Date Profile to detremine the start of the warranty?A . Requested dateB . Creation dateC . Reference dateD . Due dateView AnswerAnswer: C
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer? There are 2 correct answers to this question.
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer? There are 2 correct answers to this question.A . Customer Specific Product DiscountB . Customer SpecificC . Customer Specific Sales Organization DiscountD . Overall Customer Group DiscountView AnswerAnswer: A,D
Which of the following options need to be considered before you use the data migration templates? Note: There are 3 correct answers to this question.
Which of the following options need to be considered before you use the data migration templates? Note: There are 3 correct answers to this question.A . You do NOT need to know the definitions of each of the fieldsB . The template structure is predefined and CANNOT be changedC ....
Who can approve time reports so they can be released to CATS?
Who can approve time reports so they can be released to CATS?A . End customerB . Reporting line managerC . Territory ownerD . Nominated delegateView AnswerAnswer: B
Which data migration templates for the initial load, which activities are steps in the migration process? Note: There are 3 correct answers to this question.
Which data migration templates for the initial load, which activities are steps in the migration process? Note: There are 3 correct answers to this question.A . Fix errors in the data fileB . Adjust fields with input fieldsC . Activate migration templates in scopingD . Migrate data from the template...
