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SAP E_C4HYCP_12 SAP Certified Product Support Specialist – SAP Commerce Cloud Online Training

Question #1

How do you persist changes to enable and disable JDBC logging?

  • A . SAP Commerce Administration Console
  • B . Java code
  • C . Configuration properties file
  • D . Backoffice Administration Cockpit

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Correct Answer: C
Question #2

Which of the following does Product Support consider to be a workaround?? Note: There are 2 correct answers to this question.

  • A . The support engineer provides guidelines on how to implement and configure a custom Spring bean overriding the default behavior in SAP Commerce.
  • B . The support engineer provides an alternative solution that resolves at least the basic processes of the affected feature.
  • C . The support engineer provides the customer with the official SAP Commerce patch that includes the fix.
  • D . The support engineer provides guidelines on how to modify the code of the affected feature.

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Correct Answer: A,C
Question #3

A customer reports a performance problem with DefaultStockService. After checking the customer’s system by running SELECT COUNT(*) FROM {StockLevelHistoryEntry}, you discover that there are hundreds of millions of instances of StockLevelHistoryEntry.

What would you do to resolve this performance issue?? Note: There are 2 correct answers to this question.

  • A . Delete the content of the StockLevelHistoryEntry table directly from the database to immediately improve performance.
  • B . Implement a CronJob that will clean the StockLevelHistoryEntry table according to customer business needs.
  • C . Suggest an improvement by creating a maintenance request for the customer.
  • D . Run Cleanup Type System in the SAP Commerce Administration Console.

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Correct Answer: C,D
Question #4

Your customer is planning to use a PostgreSQL database for a new project.

Where do you confirm the third-party compatibility?

  • A . SAP Store
  • B . SAP Commerce official product documentation
  • C . SAP Support Portal
  • D . SAP Community

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Correct Answer: C
Question #5

How do you configure SAP Commerce cluster settings?? Note: There are 2 correct answers to this question.

  • A . Specify exactly the same cluster settings for each node in the %HYBRIS_BIN%/config/local.properties file.
  • B . Specify the cluster settings in the %HYBRIS_BIN%/config/local.properties file for each cluster node.
  • C . Set the cluster.node.autodiscovery to True in order to enable cluster ID autodiscovery.
  • D . Specify the cluster settings of each cluster node in the %HYBRIS_BIN%/config/tomcat/conf/server.xml file.

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Correct Answer: B,C
Question #6

When you troubleshoot a catalog synchronization issue, which files do you check first?? Note: There are 3 correct answers to this question.

  • A . Sync Media dump files
  • B . Database dump files
  • C . localextensions.xml file
  • D . JDBC log files
  • E . local.properties file

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Correct Answer: A,B,E
Question #7

A customer reports an incident where the SAP Commerce system crashes in production.

The customer provides the following log:

What would you advise the customer to do to avoid this happening again?

  • A . Configure the auto reconnect property in the JDBC properties to reconnect to the database automatically.
  • B . Modify the FlexibleSearch query that fetches catalogs to fix the syntax errors.
  • C . Increase the number of connections in the pool if the current number is NOT sufficient.
  • D . Fix the missing links between related items in the catalog.

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Correct Answer: B
Question #8

What should you do before you report incorrect software behavior to SAP (third-level support)?? Note: There are 2 correct answers to this question.

  • A . Test the issue on the customer’s SAP Commerce installation.
  • B . Document the complete technical environment information of the system where the incident occurred to provide to SAP.
  • C . Reproduce and validate the problem on the standard out-of-the-box SAP Commerce.
  • D . Tell the customer that the reported problem will be fixed in a future patch release.

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Correct Answer: B,C
Question #9

You are deploying the OAuth2 user credentials in SAP Cloud Integration.

Where do you configure the OAuth Client data?

  • A . SAP Commerce Backoffice|SAP Cloud Integration Web UI
  • B . SAP BTP cockpit|SAP Cloud Integration Web UI
  • C . SAP Commerce Backoffice|Administration Console
  • D . SAP BTP cockpit|SAP Commerce Backoffice

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Correct Answer: D
Question #10

What must you do when you provide a workaround for a code glitch in an existing service, for example, ProductService?? Note: There are 3 correct answers to this question.

  • A . Modify the existing bean definition with the new service.
  • B . Add a new bean definition with a new ID for the new service.
  • C . Implement a new custom service by extending the existing service.
  • D . Override the alias of the original bean definition.
  • E . Replace all injections with a new ID for the new service.

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Correct Answer: A,B,C
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