The elements of empathy and user engagement make design thinking inherently an ethical endeavor.
- A . False
- B . True
_____________________________is also relevant to the implementation phase, as it involves acting in order to learn, trying something new, learning from the attempt, and building that learning into the next iteration. Note: There are 1 correct answers to this question.
- A . Implementation
- B . Experimentation
- C . Exportation
- D . Refreshment
Use your_____________________________data as a basis for coming up with ideas. Note: There are 1 correct answers to this question.
- A . Observation
- B . Latent Needs
- C . creation
- D . Exportation
What is one of the biggest obstacles in trying new things or generating new ideas? Note: There are 1 correct answers to this question.
- A . Fail early to succeed sooner
- B . Funky prototyping
- C . Fear of Failure
- D . Iterate ideation phase
The ideation process is in line with the__________________view described in the Practice of Entrepreneurship, as it requires general openness to the world and involves using our creative ability to solve problems. Note: There are 1 correct answers to this question.
- A . Ideation
- B . Creation
- C . Submition
- D . AEIOU
A____________________________should not be too narrow, nor should it be too broad. You want to have the freedom to imagine, but you also want to have some boundaries in order to manage the process. Note: There are 1 correct answers to this question.
- A . fill-in-the-blank
- B . Boundaries
- C . Observe
- D . design challenge
A useful interview technique that gives a way to delve into a problem one layer at a time. (Starts with the challenges they are facing and ends up at what emotions are driving their actions) Note: There are 1 correct answers to this question.
- A . Phone interviews
- B . "Peel the Onion"
- C . Onsite interviews
- D . Panel interviews
While observations focus on the raw data that you have consciously recorded from all the things you have heard and seen, an_______________comes later: it is an interesting, nonobvious piece of information derived from interview or observation data that drives opportunities. Note: There are 1 correct answers to this question.
- A . Flipside
- B . Inside
- C . Outside
- D . Exportside
By which process, test your designs, get feedback, and give yourself a chance to make improvements before investing the time to develop? Note: There are 1 correct answers to this question.
- A . Test your sketches with users
- B . Create a persona
- C . Sketch a prototype
- D . Interview your users
This leading innovation and design firm has popularized design thinking and takes on all sorts of diverse design challenges. Note: There are 1 correct answers to this question.
- A . IDEO
- B . NIEO
- C . IDTO
- D . HDEO
Building a culture of innovation takes collaborative, diverse, & empowered employees who seek empathy for their end-users. Note: There are 1 correct answers to this question.
- A . Client
- B . Place
- C . Process
- D . People
What are 4 notable characteristics about design thinking? Note: There are 4 correct answers to this question.
- A . It applies to everyone, regardless of experience levels
- B . It works best in unpredictable environments
- C . It requires continuous practice with a focus on doing in order to learn
- D . It involves getting out of the building and taking action
- E . Anything except questions related to the challenge
What are the 3 steps to interviewing? Note: There are 3 correct answers to this question.
- A . Draft an introduction to the interview that lays out your intentions and the purpose of the interview
- B . Think about whom you want to interview
- C . challenging questions to bring the interviewee to make creative suggestions
- D . Prepare your interview questions
Designers actively__________________people in their own environment to identify their real needs. Note: There are 1 correct answers to this question.
- A . Observe
- B . Blue Ocean REICC
- C . Persona
- D . Multiplication
One of the most common interviewing mistakes. Note: There are 1 correct answers to this question.
- A . In the data section
- B . Seeking validation for your ideas
- C . In the comments section
- D . In the header section
These interviews are conducted after a customer has purchased or used a product/service. Note: There are 1 correct answers to this question.
- A . Funky prototyping
- B . Lego-based prototyping
- C . Iterate ideation phase
- D . feedback interviews
Inspiration (1st phase of design thinking) starts with a broad problem, or what is called ________________________________________. Note: There are 1 correct answers to this question.
- A . Observe
- B . fill-in-the-blank
- C . Empathy
- D . Design challenge
Which is a process of constructive conflict that merges into unifying solutions through the power of observation, synthesis, searching and generating alternatives, critical thinking, feedback, visual representation, creativity, problem solving, and value creations? Note: There are 1 correct answers to this question.
- A . Iterate ideation phase
- B . Funky prototyping
- C . Design
- D . Being human
By which process, empathize with your target user and stay focused by summarizing common user characteristics, needs and pain points into a single persona? Note: There are 1 correct answers to this question.
- A . Interview your users
- B . Create a persona
- C . Test your sketches with users
- D . Sketch a prototype
When customer development and product development happen simultaneously? Note: There are 1 correct answers to this question.
- A . new methodology
- B . Confidence
- C . Expertise
- D . Space
Observe, listen, and ask why? Find the "human problems" and fall in love with them. Understanding users is how we make solutions they want and will use. Note: There are 1 correct answers to this question.
- A . Collaboration
- B . Optimism
- C . Empathy
- D . Potential
The design-thinking process is based on what two main types of thinking? Note: There are 2 correct answers to this question.
- A . Convergence
- B . Being human
- C . Design challenge
- D . Divergence
Which of the following techniques are structured ideation techniques? Note: There are 2 correct answers to this question.
- A . Multiplication
- B . Blue Ocean REICC
- C . Persona
- D . Remember the Future
_______________________________are more easily identified by observing rather than talking. Note: There are 1 correct answers to this question.
- A . Implementation
- B . Old methodology
- C . Inspiration
- D . Latent Needs