SAP C_TCRM20_73 SAP Certified Application Associate – CRM Foundation with SAP CRM 7.0 EhP3 Online Training
SAP C_TCRM20_73 Online Training
The questions for C_TCRM20_73 were last updated at Nov 16,2024.
- Exam Code: C_TCRM20_73
- Exam Name: SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP3
- Certification Provider: SAP
- Latest update: Nov 16,2024
Which of the following are relevant documents within the Service process in SAP CRM? There are 2 correct answers to this question.
- A . Service notification.
- B . Billing document.
- C . Service Order
- D . Opportunity
Your customer wants to use a new business activity to capture trade fair contacts.
Which of the following settings are mandatory to fulfill this requirement? There are 2 correct answers to this question.
- A . Maintain item category determination for the trade fair contact transaction type.
- B . Create a new task type to initiate follow-up activities with the trade fair contacts.
- C . Define a transaction type for the trade fair contacts with leading transaction category "business activity."
- D . Maintain business-activity-relevant data for the trade fair contact transaction type.
- E . Maintain questionnaire determination for the trade fair contact transaction type.
Which of the following are part of SAP CRM Marketing? There are 2 correct answers to this question.
- A . Campaign Management
- B . Customer Segmentation
- C . Installed Base Management
- D . Incentive and Commission Management
Text data can be maintained in a business transaction at the header or item level.
What identifies which texts will be available in a transaction? Please choose the correct answer.
- A . Text profile
- B . Text determination procedure
- C . Notes assignment profile
- D . Text Types
Using specific personalization options, certain users can display special keys in the CRM WebClient UI. A user can use these keys to start the UI configuration directly. Please choose the correct answer.
- A . True
- B . False
Which of the following are functional enhancements of the Service Contract that generate follow-up documents at specified points in time as individual or periodic scheduling? Please choose the correct answer.
- A . Service Orders
- B . Service Plans
- C . Service level agreements
Which of the following statements are correct regarding CRM Business Partners? Please choose the correct answer.
- A . Business partner categories can be freely defined.
- B . Once assigned a business partner category can be changed later.
- C . Business partner roles can be freely defined.
- D . Business partner relationships can be freely defined.
Which of the following are examples of business transactions in SAP CRM? There are 3 correct answers to this question.
- A . Appointments/meetings
- B . Campaigns
- C . Call lists
- D . Rebate agreements
- E . Service confirmations
Which of the following settings within the action processing determines when an action should be processed (e.g. ‘immediate’, ‘when saving’ or ‘using selection report’) Please choose the correct answer.
- A . Processing time
- B . Start Condition
- C . Schedule Condition
- D . Processing Type
You have to configure the download of business objects from SAP ERP to SAP CRM.
Which steps are part of the initial downloads of business objects from ERP to CRM? There are 2 correct answers to this question.
- A . Monitor download via the download monitor (Transaction R3AS).
- B . Define clock size for Adaptor objects (Transaction R3AC1).
- C . Assign subscription in the Administration Console (Transaction SMOEAC).
- D . Activate the replication & Realignment Queue (Transaction SMOHQUEUE).
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