SAP C_TCRM20_73 SAP Certified Application Associate – CRM Foundation with SAP CRM 7.0 EhP3 Online Training
SAP C_TCRM20_73 Online Training
The questions for C_TCRM20_73 were last updated at Nov 15,2024.
- Exam Code: C_TCRM20_73
- Exam Name: SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP3
- Certification Provider: SAP
- Latest update: Nov 15,2024
Which of the following are the capabilities of the CRM Solution? There are 3 correct answers to this question.
- A . Partner Channel Management.
- B . Survey Applications.
- C . Field Applications.
- D . E-Commerce.
Which of the following SAP CRM interaction channels focuses on indirect sales and on partner relationship management? Please choose the correct answer.
- A . Interaction Channel.
- B . Partner Channel management.
- C . Web Channel.
- D . Field Applications.
Extended UI enhancements can be implemented using the ‘Component Enhancement workbench’ concept.
Which of the following is NOT part of this concept? Please choose the correct answer.
- A . An enhancement set is used to group several component enhancements together.
- B . An enhancement set can be defined independently of Easy Enhancement Workbench extensions.
- C . An enhancement set can be created using the Easy Enhancement Workbench.
Partner processing involves which of the following? There are 4 correct answers to this question.
- A . Partner function category
- B . Partner function
- C . Partner determination procedure
- D . Access Sequence
- E . Partner Item Category
In terms of the levels that the Organization Structure in CRM can have, which of the following statements are True? Please choose the correct answer.
- A . Level are restricted to 128
- B . Levels are restricted to 1024
- C . There is NO limit on the number of levels.
Which capabilities are offered by partner processing within SAP CRM? (Choose correct answer)
- A . Partner processing determines which internal & external partners are involved.
- B . Partner processing which sources the system should search to find the involved partners.
- C . Partner processing determines which partners are mandatory within business transactions.
- D . Rest all answers are correct
Which of the following statements are correct regarding copying and follow up if a transaction? Please choose the correct answer.
- A . You can choose the transaction type during follow up.
- B . Header data is copied and you can select items during copying a transaction.
- C . Transaction history is updated after copying a transaction.
- D . Whether a transaction type can be copied or not, is customized in the copying control of transactions.
In CRM billing output processing, date can be send to which of the following? There are 4 correct answers to this question.
- A . Printer
- B . Fax
- C . Email
- D . SAP BI
- E . SAP APO
Which of the following components can be synced between MS outlook or Lotus Notes and SAP CRM? There are 2 correct answers to this question.
- A . Task
- B . Interaction log
- C . Business Partners
- D . Appointments
Which of the following are true aspects of Org Management in CRM? There are 2 correct answers to this question.
- A . Definition of rules to determine the responsible Org Unit.
- B . Definition of employee master data.
- C . Set up of Payroll processes.
- D . Multiple functions of an Org Unit
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