An SAP S/4HANA customer uses Web Assistant in standard mode. Now the customer wants to customize and enhance the content using extensibility mode.
What steps must be performed? Note: There are 3 correct answers to this question.
- A . A specific role, Web Assistant Author, has to be created.
- B . The In-App Help service must be activated.
- C . The target application configuration has to be enhanced to include the customer’s Manager instance.
- D . The customer must purchase SAP Enable Now Manager, HANA edition (cloud or on-premise).
- E . Author mode has to be activated and the customer’s authors need to have the respective permissions.
What does SAP recommend you do to secure access management in the Manager? Note: There are 2 correct answers to this question.
- A . Remove the View Published Content standard workarea permission for the root object from restricted audience workareas.
- B . Provide the View Published Content workarea permission to the root object of the identity tree.
- C . Provide the Edit Workarea permission for all workareas to every master author.
- D . Limit the number of role members for administrators, master authors, and report viewers.
Where can you find the instructions to configure Web Assistant for SAP S/4HANA?
- A . In the Web Assistant Authoring Guide on SAP Help Portal
- B . In the SAP S/4HANA Configuration Guide on SAP Help Portal
- C . In the Troubleshooting Guide in the SAP Enable Now Info Center
- D . In the Web Assistant Integration Guide on SAP Help Portal
Your customer has created a content structure that includes different languages, processes, roles and courses. The customer wants to grant access to the content via Library on a web server but does not know how to publish it as a single deployment without redundancies.
Which solutions would you suggest? Note: There are 3 correct answers to this question.
- A . Provide pre-filtered links to show only language-related content.
- B . Distribute deep links to sub-trees of the structure for different target groups.
- C . Create and provide filters for the library before deploying the complete structure.
- D . Use the Included Dependent Objects option in the publishing rule wizard.
- E . Define Manager tags per target group and tag the content accordingly.
Which of the following data types are supported in SAP Enable Now? Note: There are 3 correct answers to this question.
- A . INTEGER
- B . USERNAME
- C . HTML
- D . TIMESTAMP
- E . TEXT
A customer wants to use Desktop Assistant for a non-SAP target application that is not listed in the Product Availability Matrix (PAM) and asks you whether this is possible.
What do you reply?
- A . Desktop Assistant can be rolled out for an application, but will support the application context only.
- B . Because the application is not listed in the PAM, Desktop Assistant cannot be rolled out for this application.
- C . The PAM shows the limitations for SAP applications. Non-SAP applications are supported out-of- the-box.
- D . Because the application is not listed in the PAM, it is not officially supported. You must evaluate whether the application will work.
What are the best practices to create a recording? Note: There are 2 correct answers to this question.
- A . Use the Quick Recording option for the best possible recording results.
- B . Set up the application in the same way that the end user would use it.
- C . Activate the roll-over effects in the settings for a realistic recording.
- D . Create a short storyboard with the steps to be recorded and the data to be used.
A customer uses SAP S/4HANA and edited the SAP default Web Assistant content. The system will be upgraded to the latest version soon.
What must the customer do to still see both the default SAP content and their own content?
- A . Add the new SAP S/4HANA version to the Web Assistant Context for all Web Assistant projects.
- B . Add the new SAP S/4HANA version to the Web Assistant context for the default SAP content.
- C . Change the server address for the SAP default content server.
- D . Add the new SAP S/4HANA version to the Keywords property of the Web Assistant project.
What is the purpose of the strategy workshop? Note: There are 2 correct answers to this question.
- A . To clarify and understand the implementation scope in detail
- B . To identify project-driven approaches vs. strategic knowledge management solutions
- C . To define the authoring guidelines
- D . To implement customizing
What do you have to consider when you set up a workflow? Note: There are 2 correct answers to this question.
- A . You must create permissions based on roles to secure your workflow.
- B . You must set watchers for each transition.
- C . There must be an appropriate set of statuses matching the lifecycle requirements of the customer.
- D . Each workflow status is restricted to be either the start or end point of a transition.
What are SAP best practices in a knowledge content production scenario? Note: There are 2 correct answers to this question.
- A . Cover the entire end-to-end process in a single recording.
- B . Use metadata and tagging to keep it maintainable.
- C . Keep the content granular and avoid redundancies.
- D . Use a separate workarea for each project.
You have created multiple references for an object in your workarea structure. You would like an overview of how many references you have created and where they are located.
How does the Producer support this requirement? Note: There are 2 correct answers to this question.
- A . References are automatically displayed in the Description field of the object.
- B . Objects referenced multiple times have a different color in the Project Explorer tree.
- C . In the Reference Tree and Reference List, you can jump directly to a linked object in the tree.
- D . Numbers displayed in front of the object indicate the number of references.
In the case of a manual login to Manager, what should you consider regarding the user names and passwords?
- A . User names and passwords are always manually created.
- B . User names and passwords must have special characters.
- C . User names and passwords can come from external identity providers.
- D . User names and passwords must be imported via Excel before use.
What is the relationship between book page templates and book page instances?
- A . Objects inherited from a book page template can be deleted in the instance by the author.
- B . Objects in a book page instance inherit their properties from the book page template.
- C . Book page instances and their underlying book page templates must be kept in the same group.
What action must you take to ensure that authors can edit content for the Web Assistant? Note: There are 2 correct answers to this question.
- A . Grant edit permission to the authors for the respective workareas.
- B . Assign the Master Author role to the user in SAP Enable Now Manager.
- C . Activate Web Assistant edit mode for the user.
- D . Request an S-User for authors to SAP Help Portal.
Which component allows you to publish to Manager AND a Learning Management System AND web servers?
- A . Web Editor
- B . Producer
- C . Desktop Assistant
- D . Instant Producer
Why does a SAP Enable Now Manager, HANA edition on-premise require a two-tier infrastructure?
- A . The SAP HANA database requires a 64-bit system and Apache Tomcat 32-bit system.
- B . The SAP HANA database runs on Linux and Apache Tomcat on Windows.
- C . Apache Tomcat must be installed as a standalone server.
- D . The SAP HANA database runs on Windows and Apache Tomcat run on Linux.
What is the main use of the Collector in book pages?
- A . To create combinations and conditions to show or hide objects
- B . To group several objects in one page
- C . To collect user clicks in the book page for tracking mouse location
- D . To collect a text variable
What are typical characteristics of the Desktop Assistant cache? Note: There are 3 correct answers to this question.
- A . It reduces the network load.
- B . Only requested files will be cached.
- C . The update frequency cannot be changed.
- D . When a new Desktop Assistant version is installed, the cache must be deleted manually on every end user machine.
- E . The lesson.js date is the base for the cache update.
You are planning an SAP Enable Now on-premise implementation.
What must you do to ensure network security compliance? Note: There are 2 correct answers to this question.
- A . Add the Upload Active Content permission to all users.
- B . Contact network administrators to confirm that the network security restrictions allow the required MIME types.
- C . Use standard ports only.
- D . Adapt the password policy of the Manager to the password policy of the customer.
Which of the following are characteristics of a Desktop Assistant guided tour? Note: There are 2 correct answers to this question.
- A . It offers step-by-step user support in an application.
- B . Once started, it cannot be terminated by the end user.
- C . It can provide a focus layer to draw the end users’ attention to the relevant screen objects.
- D . It can act as a robot by executing click-interaction on behalf of the user.
A customer asks you to validate the recognition and re-recognition for all applications involved in a project.
What must the customer provide to you? Note: There are 2 correct answers to this question.
- A . The SAP Enable Now recording profile for the applications
- B . All specific application requirements (Terminal Server, Citrix, local only, etc.)
- C . Access to the applications
- D . Administrator credentials
An animation in your book page does not start in the preview.
What are some possible reasons? Note: There are 2 correct answers to this question.
- A . The animation duration is set to a value lower than 1.
- B . In the parameter section of the animation object, the target object is not set.
- C . In the object list, the animation object is placed behind the animated object.
- D . The animation is triggered by a Time Control, but the Time Control is not started.
Your customer uses Desktop Assistant guided tours for SAP SuccessFactors and now wants to use Web Assistant instead. The customer asks you if the existing content can be converted for reuse in Web Assistant.
What do you reply?
- A . Content conversion can be done by using a Producer function.
- B . Content conversion is NOT possible.
- C . Desktop Assistant projects can be reused in Web Assistant without conversion.
- D . Content conversion can be done by using an SAP partner.
What are the benefits of using workflows? Note: There are 2 correct answers to this question.
- A . Workflows enable the author to proceed to the next content processing status without knowing the responsible contacts.
- B . Workflows force all authoring roles to follow pre-defined object lifecycles.
- C . Workflows allow complete automation of content production scenarios.
- D . Workflows prevent standard authors from editing resources.