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SAP C_S4CSV_2208 SAP Certified Application Associate – SAP S/4HANA Cloud (public) – Service Implementation Online Training

Question #1

According to the General Data Protection Regulation (GDPR) laws, when are SAP customers considered data controllers?

  • A . When they use SAP cloud applications
  • B . When they extract legacy data in preparation for migration
  • C . When they engage other businesses in the European Union
  • D . When they request implementation of a cloud solution

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Correct Answer: A
Question #2

What is a manual configuration step that is required before being able to use scope item Subscription Management with Sales Billing (57Z)?

  • A . Set-up a special document type for the solution order.
  • B . Define a new business partner category for a subscription user.
  • C . Maintain a Communication User, System and Arrangement.
  • D . Define an item category to identify a subscription in a service order.

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Correct Answer: B
Question #3

What are some of the key features available within SAP S/4HANA Cloud C Service? Note: There are 2 correct answers to this question.

  • A . You can create service orders for technical objects physically located at a customer.
  • B . You can create service contracts for business partners with the role Vendor.
  • C . You can create service contracts for business partners with the role Customer.
  • D . You can create service notifications and service orders for technical objects within your own organizational structure.

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Correct Answer: C,D
Question #4

What are examples of scope items that allow for the use of configurable service products in service documents?

  • A . Service Order Management and Monitoring (3D2)
  • B . Service Contract Management with Advanced Variant Configuration (6GU)
  • C . Service Contract Management (3MO)
  • D . Service Order Management with Advanced Variant Configuration (6GS)

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Correct Answer: B
Question #5

A service order or confirmation document is released for billing.

What kind of document does the system automatically create?

  • A . An accounting document (universal journal entry)
  • B . A billing document request (BDR)
  • C . A billing plan
  • D . A billing document

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Correct Answer: B
Question #6

Which of the following can be transported using the Software Collection apps in SAP S/4HANA Cloud? Note: There are 2 correct answers to this question.

  • A . UI variants and changes
  • B . Custom business objects
  • C . Custom business roles
  • D . Migration projects

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Correct Answer: A,B
Question #7

What roles are example roles required for testing the complete business process supported by scope item Intercompany for Service Documents (53Y)? Note: There are 2 correct answers to this question.

  • A . Customer Service Manager (SAP_BR_CUSTOMER_SRVC_MGR)
  • B . Internal Sales Representative C Professional Services (SAP_BR_INTERNAL_SALES_REP_PRSV)
  • C . Solution Order Specialist (SAP_BR_SOLN_ORDER_SPCLST)
  • D . Shipping Specialist (SAP_BR_SHIPPING_SPECIALIST)

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Correct Answer: A,B
Question #8

Which activities does the consultant do before the first Fit-to-Standard workshop? Note: There are 2 correct answers to this question.

  • A . Review the integration requirements collected from the Digital Discovery Assessment.
  • B . Evaluate the Business-Driven Configuration Questionnaire responses.
  • C . Upload customer master data in the Starter system using migration templates.
  • D . Deactivate scope items that are NOT part of the Statement of Work/Digital Discovery Assessment.

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Correct Answer: A,B
Question #9

In which scenario would you use Read Access Logging (RAL) to determine the information?

  • A . If a business user accessed data in a custom field of an application
  • B . If a business user accessed a business partner’s personal data
  • C . If a business user has restrictions when accessing data in an application
  • D . If the authorizations for a business user are missing or insufficient

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Correct Answer: B
Question #10

Which of the following changes would prevent SAP from running automated business process tests on your behalf? Note: There are 2 correct answers to this question.

  • A . SAP-made changes to the standard test process
  • B . Changes to the data input requirements (custom data fields)
  • C . Changes to the SAP S/4HANA Cloud release (upgrade)
  • D . Configuration changes that impact the process flow

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Correct Answer: A,D

Question #11

What activities are applied to the entire system and cannot be changed after confirmation in SAP Central Business Configuration? Note: There are 2 correct answers to this question.

  • A . Scoping
  • B . Group currency
  • C . Fiscal year variant
  • D . Configuration activities

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Correct Answer: A,D
Question #12

Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated? Note: There are 2 correct answers to this question.

  • A . A new item category called Credit Memo Request Item becomes available for service contract items.
  • B . A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
  • C . An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
  • D . Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.

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Correct Answer: B,D
Question #13

The SAP S/4HANA Cloud – Service line of business (LoB) solution supports various scope items for Event-Based Revenue Recognition (3M3, 3M4 and 3M5).

Why is more than one scope item required for the Event-Based Revenue Recognition?

  • A . To support the calculation of different key performance indicators (KPIs) for margin (like Profit Margin 1 and Profit Margin 2)
  • B . To support different integration scenarios (like SAP S/4HANA On Premise and SAP Field Service Management)
  • C . To support different accounting principles (like IFRS and US GAAP)
  • D . To support different document types (like service notifications and service orders)

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Correct Answer: C
Question #14

What are some reasons you cannot remove a test process from a test plan? Note: There are 2 correct answers to this question.

  • A . The test process has not been made visible.
  • B . Data binding exists with another process.
  • C . The test plan user has not been created yet.
  • D . The test plan has already been executed.

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Correct Answer: B,D
Question #15

What defines the organizational entities that are required in SAP Central Business Configuration? Note: There are 2 correct answers to this question.

  • A . System consistency checks
  • B . The selected deployment target
  • C . Added partner content
  • D . The selected scope

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Correct Answer: A,D
Question #16

Why do you configure output control for service quotations?

  • A . You need to define the possible follow-up steps after service quotation confirmation.
  • B . You need to define the dependencies between statuses a service quotation can have.
  • C . You need to define in which form a service quotation needs to be sent to a customer.
  • D . You need to define the prerequisites for service quotation confirmation by the customer.

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Correct Answer: C
Question #17

What are prerequisites for the creation of a maintenance plan for a recurring service in SAP S/4HANA Cloud – Service? Note: There are 2 correct answers to this question.

  • A . A service order template
  • B . A service order
  • C . A service contract
  • D . A solution order

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Correct Answer: C
Question #18

In SAP Central Business Configuration, which changes are possible for the Starter System after content activation? Note: There are 3 correct answers to this question.

  • A . Delete existing organizational entities
  • B . Create additional product-specific configurations
  • C . Add new organizational entities
  • D . Edit existing product-specific configurations
  • E . Change the group ledger scenario

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Correct Answer: A,B,C
Question #19

In the Organizational Structure app in SAP Central Business Configuration, which of the following entities can be added under the Company root node? Note: There are 2 correct answers to this question.

  • A . Sales Organization
  • B . Division
  • C . Purchasing Organization
  • D . Plant

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Correct Answer: A,D
Question #20

Which of the following security measures is the customer responsible for?

  • A . Deactivation of SAP administrative users
  • B . Change logging through audit trails
  • C . API management
  • D . Application-level user management

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Correct Answer: D

Question #21

What are customers able to scope in SAP S/4HANA Cloud with SAP Central Business Configuration? Note: There are 2 correct answers to this question.

  • A . Countries where business processes will run
  • B . Scope extensions
  • C . Public sector processes
  • D . Pre-defined scenario bundles

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Correct Answer: B,D
Question #22

How can you migrate data to SAP S/4HANA Cloud? Note: There are 2 correct answers to this question.

  • A . RFC calls
  • B . File templates
  • C . Core Data Services
  • D . Staging database

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Correct Answer: B,D
Question #23

When using advanced variant configuration for a service contract, where do you maintain the actual configuration required?

  • A . In the service contract on header level.
  • B . In the billing document request.
  • C . In the service order created with reference to the service contract.
  • D . In the service contract on item level.

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Correct Answer: C
Question #24

What can you configure for credit memo requests in SAP S/4HANA Cloud C Service?

  • A . Discount threshold values
  • B . Statuses
  • C . Document types
  • D . Approval reasons

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Correct Answer: D
Question #25

The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You add a product you are selling to your customer to a solution order.

Which of the following features are available? Note: There are 2 correct answers to this question.

  • A . An option called Check Sales Items is available to check whether all required fields needed for follow-up processing have been specified in the solution order item.
  • B . Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.
  • C . Since no sales order is created, an outbound delivery can be created directly for the solution order item.
  • D . An option called Check Sales Items is available to retrieve availability data for the sold product.

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Correct Answer: C,D
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