SAP C_C4HCX_04 SAP Certified Application Associate – Solution Architect for CX Online Training
SAP C_C4HCX_04 Online Training
The questions for C_C4HCX_04 were last updated at Dec 19,2024.
- Exam Code: C_C4HCX_04
- Exam Name: SAP Certified Application Associate - Solution Architect for CX
- Certification Provider: SAP
- Latest update: Dec 19,2024
How can SAP Marketing Cloud help customers drive their business? Note: There are 3 correct answers to this question.
- A . It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
- B . It builds customer profiles to gain insights into real-time intentions, and motivations along the customer journey.
- C . It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
- D . It enables planning and execution of personalized campaigns through various channels like e- mail, SMS, or m
You need to perform technical services on equipment located at customer sites .
How can you map the equipment in the system as required?
- A . Using MindTouch knowledge base
- B . Using SAP Analytics Cloud
- C . Using groupware integration
- D . Using installation management
What is the main benefit of the solution finder capability?
- A . It allows you to benefit from an existing knowledge source within the ticketing process.
- B . It allows you to benefit from an existing knowledge source during the quotation.
- C . It enables automatic solving within the ticketing process.
- D . It automatically updates both the ticket and the quotation with details of the solution.
You want to implement a global data privacy policy using SAP Enterprise Consent and Preference Management .
What will this enable you to manage? Note: There are 2 correct answers to this question.
- A . Customer orders
- B . Customer consent
- C . Data loads
- D . Preference settings
Which statement describes SAP One Domain Model?
- A . It is a model for SAP applications to synchronize business objects with common attributes and use common semantics.
- B . It is a canonical model for enterprise data.
- C . It is a domain model for classifying integration types to different domains.
- D . It is a universal model for defining business objects in the Core Data Services (CDS) format.
Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?
- A . Consent management
- B . Preference center
- C . Data flow
- D . Consent vault
Which of the following mailing options can be integrated with SAP Sales Cloud using groupware? Note: There are 3 correct answers to this question.
- A . Mozilla Thunderbird
- B . Gmail
- C . Microsoft Outlook
- D . IBM Lotus Notes
- E . Yahoo Mail
You are implementing SAP Commerce Cloud for your B2B customers .
What are some of the benefits of using a Spartacus storefront to do this? Note: There are 3 correct answers to this question.
- A . Progressive Web app (PWA)
- B . Extensibility
- C . Coupled platform
- D . All Web browsers are supported.
- E . Upgradable components
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement? Note: There are 3 correct answers to this question.
- A . Lifecycle campaigns for large contact lists
- B . Building activities and event-driven journeys
- C . Campaigns based on lifecycle data activities
- D . Recurring campaigns and prescheduling
- E . Immediate reactions to customer behavior
A company in the consumer products industry needs to manage their customer visits .
Which of the following features are relevant to achieve this? Note: There are 2 correct answers to this question.
- A . Quote management
- B . Perfect store
- C . SAP Predictive Analytics
- D . Routes
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