SAP C_C4H520_02 SAP Certified Application Associate – SAP Field Service Management 2005 Online Training
SAP C_C4H520_02 Online Training
The questions for C_C4H520_02 were last updated at Nov 15,2024.
- Exam Code: C_C4H520_02
- Exam Name: SAP Certified Application Associate - SAP Field Service Management 2005
- Certification Provider: SAP
- Latest update: Nov 15,2024
You want your customers to be able to create service requests from the Customer Self-Service portal .
What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
- A . You must have Moment-Sets defined for equipment.
- B . You must have auto-release of assignments.
- C . You must have equipment records against your account.
- D . You must have business rules configured.
- E . You must have a portal user account.
What information is stored in the QR code used in the Customer Self-Service portal?
- A . Customer Self-Service portal URL
- B . Moment-Sets specific short URL
- C . SAP Field Service Management URL
- D . Equipment specific short URL
Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A . Sophisticated cloud firewall
- B . Outage protection
- C . Hardware redundancy control
- D . SSL-encrypted cloud communication
Which of the following is supported in business rules?
- A . Linked list
- B . Stack
- C . Array
- D . Heap
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.
- A . You can provide a predefined script for service execution.
- B . You can configure execution checkpoints.
- C . You can trigger actions based on standard system events.
- D . You can improve the link between back office and field.
- E . You can standardize service process flows.
What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are 3 correct answers to this question.
- A . Ready to Plan
- B . Planned
- C . Technically Complete
- D . Cancelled
- E . Released
For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? Note: There are 2 correct answers to this question.
- A . Service call
- B . Activity
- C . Time and Material journal
- D . Service contract
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.
- A . Set REPORTDATA UI Permission to VISIBLE.
- B . Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
- C . Allow browser cookie settings to accept sapbusinessobjects.cloud.
- D . Delete recent browser history and cookies.
What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.
- A . Read data records.
- B . Delete data records.
- C . Merge data records.
- D . Create data records.
- E . Overwrite data records.
Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note: There are 2 correct answers to this question.
- A . Field Service Performance Dashboard
- B . Field Service Smartforms and Feedback
- C . Field Service Capacity Overview
- D . Field Service Checkout Report
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