SAP C_C4H51_2405 SAP Certified Associate – Implementation Consultant – SAP Service Cloud Online Training
SAP C_C4H51_2405 Online Training
The questions for C_C4H51_2405 were last updated at Apr 14,2025.
- Exam Code: C_C4H51_2405
- Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
- Certification Provider: SAP
- Latest update: Apr 14,2025
Which category types can be used when creating a Service Catalog? Note: There are 3 correct answers to this question.
- A . Process category
- B . Warranty category
- C . Maintenance category
- D . Incident category
- E . Cause category
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.
- A . Create territory hierarchy levels
- B . Remove the personal data from the business user
- C . Assign employee to an organizational unit
- D . Assign restriction rules
You are setting up an organizational structure for a new implementation.
Which actions can you take while performing this task? Note: There are 2 correct answers to this question.
- A . Make sure an organizational node can only be set up with a replication process from the back end.
- B . Make sure that each organizational unit can have only one function at a time.
- C . Use the Reporting Line function for selection.
- D . Assign an employee to several organizational units.
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?
- A . Countries, scoping, activating dashboard designer
- B . Countries, scoping, live activity configuration
- C . Countries, business processes, integrations
- D . Countries, business processes, business users
Which of the following apply to scoping and fine-tuning? Note: There are 2 correct answers to this question.
- A . The activity list is automatically generated by the system based on your scoping decisions.
- B . Fine-tuning is the process of generating the activity list bying que-stions about which business processes will be implemented.
- C . Scoping is a prerequisite to enable users to export reports to Microsoft Excel.
- D . Scoping is the process of matching your individual business requirements to predefined solution capabilities.
Which fields are mandatory when you create a cloud data source? Note: There are 3 correct answers to this question.
- A . Data Source ID
- B . Data Type
- C . Name
- D . Web Service URL
- E . Usage
What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.
- A . Data can be accessed in real time.
- B . Existing reports can be reused.
- C . Security issues with mashups outside of the corporate network are rare.
- D . Offline access is available.
Which options are features within the Analytics framework? Note: There are 3 correct answers to this question.
- A . You can use Dashboard Designer to join KPIs to a new data source.
- B . You can create new custom reports based on joined data sources.
- C . You can assign reports to business roles.
- D . You can use a mashup to access SAP BusinessObjects BI offline.
- E . You can add custom fields in data sources and reports.
Your company would like to have reports with combined evaluations from two different data sources.
How can you achieve this goal? Note: There are 2 correct answers to this question.
- A . Create a joined data source
- B . Create an interactive dashboard
- C . Create a report based on the Tickets data source
- D . Create a Cloud data source
How can you upload data to a cloud data source? Note: There are 2 correct answers to this question.
- A . Using a Web service
- B . Scheduled upload using a CSV file
- C . Manual upload using a CSV file
- D . Maintain an HTML mashup
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