SAP C_C4H51_2405 SAP Certified Associate – Implementation Consultant – SAP Service Cloud Online Training
SAP C_C4H51_2405 Online Training
The questions for C_C4H51_2405 were last updated at Apr 05,2025.
- Exam Code: C_C4H51_2405
- Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
- Certification Provider: SAP
- Latest update: Apr 05,2025
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management? Note: There are 2 correct answers to this question.
- A . Service contracts
- B . Installed bases
- C . Contacts
- D . Registered products
Which data is replicated from SAP Service Cloud to SAP Field Service Management?
- A . Installed base
- B . Registered product
- C . Account hierarchy
- D . Ticket hierarchy
Which steps are recommended to upload data into SAP Service Cloud through the Data Workbench? Note: There are 2 correct answers to this question.
- A . Download the template.
- B . Map the data fields to the data fields offered in the template.
- C . Schedule an MDRO job.
- D . Delete the header with the field names in the template.
What do you have to consider when you are using the Data Workbench?
- A . Templates are used to update existing data records.
- B . Using the Data Workbench requires the activation of a scoping item.
- C . Using the Data Workbench requires an additional license.
- D . Additional configuration needs to be defined in the fine-tuning area.
What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.
- A . Data can be loaded or changed only once.
- B . You’ll need to create an initial file based on predefined fields.
- C . You’ll need to cleanse the legacy data.
- D . The migration run requires an approval from SAP Cloud Support.
Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?
- A . Account
- B . Product
- C . Account hierarchy
- D . Employee
Which function should be enabled in the account master to block the release of external follow-up documents to SAP S/4HANA?
- A . Delivery blocking
- B . Prospect blocking
- C . Sales support blocking
- D . Credit limit check
Which action should an administrator take to get a system bug fixed within SAP Service Cloud?
- A . Implement the provided Hot Fix number.
- B . Create an incident.
- C . Report a ticket.
- D . Send an email to SAP Cloud Support.
Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.
- A . Maintenance plan
- B . Service contract
- C . Operating hours
- D . Working calendar
When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.
- A . Change the priority to Escalated.
- B . Set the action to Propose Solution.
- C . Maintain the Incident Context.
- D . Push the incident to SAP Service Cloud support.
Latest C_C4H51_2405 Dumps Valid Version with 80 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
