As a Sales Representative, you want to access all your to-do items such as Tasks, Leads, Opportunities and Call Lists in a single place.
What capability in SAP Sales Cloud Version 2 enables this?
- A . Guided Selling Workspace
- B . Activity Manager
- C . Task Manager
- D . Digital Selling Workspace
Which of the following are the standard out-of-the-box forecast Categories for Opportunities in SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question.
- A . Expected
- B . Pipeline
- C . Committed
- D . Forecasted
- E . Best Case
What are considerations used for lead scoring? Note: There are 3 correct answers to this question.
- A . Lead source
- B . Lead status
- C . Lead type
- D . Lead priority
- E . Lead owner
Which of the following options represent a valid Master Data entity for a B2B scenario in SAP Sales Cloud Version 2? Note: There are 2 correct answers to this question.
- A . Account
- B . Contact
- C . Group
- D . Individual Customer
When creating a new Business User, what pre-requisites are required? Note: There are 2 correct answers to this question.
- A . The Employee has to exist
- B . The Organizational Structure has to exist
- C . The security policy has to be assigned
- D . A unique Email ID belonging to the Business User
Which of the following brand new capabilities are available to Sales Managers working with SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question.
- A . Embedded Machine Learning Insights
- B . Pricing
- C . Digital Selling Workspace
- D . Playbooks
- E . Revenue Splitting
Best Run Bikes wants to display an important KPI in the Account Overview. This KPI has to be taken from an external solution via a dedicated API.
Which of the following settings can you configure to display the required KPI?
- A . Key Metrics
- B . Integration
- C . Analytics
- D . Customer 360
Best Run Bikes want to tag Leads using a dedicated filterable and searchable field called "Early Adopters", and automatically notify the Sales Manager about it. As an Administrator, what features can you use for addressing this requirement? Note: There are 3 correct answers to this question.
- A . Validation Rule
- B . Field Attributes
- C . Determination Rule
- D . Auto flow Rule
- E . Extension Field
As an Administrator, which of the following Interaction filters can display as part of Customer Insights for Accounts? Note: There are 3 correct answers to this question.
- A . Chats
- B . Phone Calls
- C . Sales Quotes
- D . Opportunities
- E . Emails
Best Run Bikes wants to offer an additional discount to customers who sign up their e-bikes online.
What type of product would you use for this scenario?
- A . Registered product
- B . Entitlement product
- C . Subscription product
- D . Service product
You are an administrator of SAP Sales Cloud Version 2.
What tool do you use to configure the system within the tenant?
- A . The Administration Console
- B . The SAP For Me Portal
- C . The Business Configuration
- D . Scoping Elements
When maintaining Accounts for Best Run Bikes, which of the following administrative actions can you perform? Note: There are 3 correct answers to this question.
- A . Upload Accounts using the Data Import Tool
- B . Configure Customer Insights
- C . Download Accounts using the Data Export Tool
- D . Maintain Individual Customers
- E . Merge similar Accounts
As an Administrator, which of the following can be configured for displaying the Guided Selling Score? Note: There are 2 correct answers to this question.
- A . Probability
- B . Sales Phases
- C . Lead Score
- D . Opportunity Score
When configuring Appointments, which categories are provided as system defaults and cannot be deleted? Note: There are 2 correct answers to this question.
- A . Meeting
- B . Outbound Phone Call
- C . Task
- D . Inbound Phone Call
Best Run Bikes has recently acquired Cyclo Clothing, and wants all of the Sales Representatives to fill a Lead Qualification Survey for all the Leads created for Cyclo Clothing.
After you create the Playbook with Lead Qualification Survey, what is your next step?
- A . Create a rule with Account as Best Run Bikes.
- B . Create a rule for Lead Source as Cyclo Clothing.
- C . Create a rule with Account as Cyclo Clothing.
- D . Create a rule with Lead Qualification as Cyclo Clothing.
Digital Sales Engagement for Business Users is a capability that combines several new features that can provide great benefits to Sales Representatives, Distributor Sales Representatives and Sales Managers.
Which of the following are part of this capability in SAP Sales Cloud Version 2? Note: There are 2 correct answers to this question.
- A . Pipeline Manager
- B . Leads nurturing, Sales Activities and Email Templates
- C . Digital Selling Workspace
- D . Forecast Tracker
When maintaining Account master data, where can you enter Payment Terms?
- A . In the Account Hierarchy
- B . In the Account General Data
- C . In the Account Sales Data
- D . In the Account Overview
The customer you are currently supporting has recently bought the license for SAP Sales Cloud Version 2.
How can you help them start the procedure for the system provisioning?
- A . By raising a Support Ticket
- B . By asking for support from product development
- C . By requesting admin access to their tenant
- D . By following the Onboarding Guide on the SAP Help Portal
As a Sales Manager, you want to create a Playbook for Opportunities.
Which of the following activity types can you create? Note: There are 3 correct answers to this question.
- A . Survey
- B . Appointment
- C . Call List
- D . Email
- E . Update Field
As a Sales Representative, you are using Kanban view in Guided Selling.
When can you move Opportunities from one sales phase to another using drag-n-drop feature?
- A . When there is a green check mark beside the Opportunity.
- B . When there is a blue check mark beside the Opportunity.
- C . When there is a yellow check mark beside the Opportunity.
- D . When there is a red check mark beside the Opportunity.
What information is displayed under the Insight section of Lead Overview? Note: There are 3 correct answers to this question.
- A . Calculated Key Factors
- B . Dynamic Key Factors
- C . Lead Conversion Trend
- D . Static Key Factors
- E . Score Trend
You want to assign Leads that originate from source ‘External Partner’ to a sales employee.
Which setting do you use to achieve this?
- A . Qualifications
- B . Lead Routing to Employee
- C . Status
- D . Party Schema
Which Machine Learning insight shows sentiment detection of surveys and emails?
- A . Machine Translation
- B . NLP Classification
- C . Business Text Intelligence
- D . Profanity Check
What feature of SAP Sales Cloud V2 provides Sales Representative with predictive insights?
- A . Workspace
- B . Guided Selling
- C . Dynamic Playbook
- D . Machine Learning
As a Sales Manager, you want to require the Sales Representatives to update the Revenue End Date when Opportunities are in the "Close" sales phase.
What would be the best approach to achieve this in SAP Sales Cloud Version 2?
- A . Configure a Playbook with a mandatory Action to update field.
- B . Configure a Playbook with a mandatory Activity to update field.
- C . Configure a Playbook with an Action to update field.
- D . Configure a Playbook with an Activity to update field.
A User is no longer able to access SAP Sales Cloud Version 2 due to too many failed log-in attempts. As an Administrator, how can you fix the issue?
- A . Unlock the respective User and reset the password
- B . Assign a new security policy and unlock the User
- C . Reset the password for the affected User
- D . Unlock the employee and the respective password
As a Sales Manager, you want to create a Playbook for Leads and Opportunities.
How can the activities and actions for Playbooks be grouped? Note: There are 2 correct answers to this question.
- A . Sales Phases for Opportunities
- B . Status for Opportunities
- C . Status for Leads
- D . Sales Phases for Leads
Best Run Bikes has acquired Cyclo Clothing, which means they have taken over the ownership and operations of Cyclo Clothing. Best Run Bikes and Cyclo Clothing follow different sales lifecycles for their Opportunities.
As an Administrator for Best Run Bikes, which Opportunity configurations would you perform? Note: There are 2 correct answers to this question.
- A . Configure Routing Rules for Cyclo Clothing
- B . Configure a new Party Schema for Cyclo Clothing
- C . Configure a new Document Type for Cyclo Clothing
- D . Configure a new Sales Cycle with Sales Phases for Cyclo Clothing
You have to pitch the major differentiators of SAP Sales Cloud Version 2 compared to the previous version.
Which of the following would you describe as top advantages? Note: There are 3 correct answers to this question.
- A . Monthly releases that will help fill gaps faster
- B . Free access to SAP expert guidance
- C . Fresh new User Experience with dynamic layouts and faster screen loading
- D . Modern platform that delivers higher speeds, higher availability, and higher agility
- E . Direct access to the back end for faster issue resolution
Which steps would you take to create a Call List so it can be executed and monitored via the Digital Selling Workspace?
- A . Define Key Objectives of Call List
• Create Call List
• Add Script to Call List
• Add Resources to Call List
• Monitor Call Campaign Progress - B . Create Call List
• Assign Resources to Call List
• Add Script to Call List
• Define Key Objectives of Call List
• Monitor Call Campaign Progress - C . Create Call List
• Add Script to Call List
• Assign Resources to Call List
• Monitor Call Campaign Progress
• Define Key Objectives of Call List - D . Define Key Objectives of Call List
• Create Call List
• Add Resources to Call List
• Add Script to Call List
• Monitor Call Campaign Progress