Which steps are mandatory for the setup of the data replication framework in SAP S/4HANA on premise ? Note: There are 3 correct answer to this question.
- A . Define Data Replication Model
- B . Define Communication Arrangement
- C . Define Business System
- D . Define Service Group
- E . Define Logical System
Where do you have to import the SAP Cloud Integration root and intermediate CA certificates when replicating data from SAP S/4HANA to SAP Sales and Service Cloud?
- A . SAP S/4HANA SSL client PSE
- B . SAP Sales and Service Cloud certificate trust list
- C . SAP Web Dispatcher trust store
- D . SAPS/ 4HANA SSL server PSE
Which objects are replicated unidirectionally from SAP CRM to SAP SAP Sales and Service Cloud ? Note: There are 2 correct answer to this question.
- A . Quotes
- B . Territories
- C . Business roles
- D . Products
You create a new field in SAP Sales and Service Cloud, which should also be available in SAP S/4HANA When do you need to extend the business partner message in SAP S/4HANA?
- A . When the field added to SAP Sales and Service Cloud is NOT available in the web service used by SAPS/4HANA
- B . When the mapping in SAP Cloud Integration or SAP Process Orchestration needs to be updated
- C . When the WSDL is downloaded from SAP Sales and Service Cloud and uploaded into SAP S/4HANA
- D . Only when the extension field is added using the software development kit (SOK)
What is SAP’s recommendation for data filtering when using IDoc communication?
- A . Use a condition filter in the middleware to ensure other integrations are NOT impacted and all filtering logic can be maintained in one central place
- B . Use custom BAdis to ensure other integrations are NOT impacted by SAP Sales and Service Cloud integration
- C . Use the standard filtering objects in the ALE distribution model. If this is NOT sufficient, use the IDOC_CREATION_CHECK BADI
- D . Use the change pointers BADI, IDOC_DATA_MAPPER. If this is NOT sufficient, use the IDOC_CREATION_CHECK BADI
Which content is integrated between SAP CRM and SAP Sales and Service Cloud using SOAMANAGER configured web services ? Note: There are 2 correct answer to this question.
- A . Attachments
- B . E-mails
- C . Pricing
- D . Notes
What are benefits of OData Services ? Note: There are 3 correct answer to this question.
- A . Object navigation
- B . Intelligent Message Mapping
- C . Batch Processing
- D . Automatic WSDL Generation
- E . Filtering Data
You are using SAP Cloud Integration as your middleware. You need to configure basic authentication to send messages from SAP S/4HANA to SAP Sales and Service Cloud.
What are the configuration steps for SAP Cloud Integration to do so ? Note: There are 2 correct Answer to this question
- A . Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP Sales and Service Cloud communication user
- B . Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP S/4HANA communication user
- C . Update the integration flow parameters with the host and path of the SAP S/4HANA web service
- D . Update the integration flow parameters with the host of SAP Sales and Service Cloud and the relevant credential name.
What are the advantages of data filtering in the middleware? Note: There are 2 correct answer to this question.
- A . Protection of sensitive customer data
- B . Uniform implementation independent of the back-end system
- C . No BAdl implementation needed in source or target system
- D . Performance enhancement independent from increased data loads
What authentication methods are typically used when integrating SAP Sales and Service Cloud with SAP S/4HANA using the prepackaged integration content ? Note: There are 2 correct answer to this question.
- A . Basic Authentication: Username and password
- B . X.509 Client Certificates
- C . Single Sign On
- D . Logon Tickets
Where can you see the status of all deployed integration flows?
- A . Run View
- B . Settings View
- C . Monitor View
- D . Discover View
Where can you verify My System ID (which serves as tenant ID) in the SAP Sales and Service Cloud configuration?
- A . Communication System
- B . Service Control Center
- C . Business Configuration
- D . Communication Arrangement
What are the main benefits of Kyma runtime ? Note: There are 3 correct answer to this question.
- A . It receives SAP support for the open source environment version.
- B . It allows building event and API-based applications side-by-side
- C . It provides a service catalog for easy instantiation and consumption of services.
- D . It provides a secure connectivity to SAP applications and is fully built on open source
- E . It supports building functionality directly inside the core solution.
What are the prerequisites in SAP CRM for integrating with SAP Sales and Service Cloud? Note: There are 2 correct answer to this question.
- A . SAP CRM 7.0 must have EHPO SP6 installed
- B . SAP CRM must integrate with SAP ERP 6.0 EHPO SP6.
- C . The SAP SAP Sales and Service Cloud add-on must be installed on SAP CRM
- D . The SAP CRM system must be dual stack.
Which configuration steps are mandatory when using SAP Process Integration? Note: There are 2 correct answer to this question.
- A . Configure the business rules
- B . Enhance the message mappings
- C . Download the enterprise services repository content
- D . Maintain the communication channels
Which tools could be used for monitoring the message flow between SAP S/4HANA and SAP Sales and Service Cloud? Note: There are 2 correct answer to this question.
- A . Web Service Message Monitoring in SAP Sales and Service Cloud
- B . Security Artifact view in SAP Cloud Integration
- C . Web Service Utilities: Message Monitor (SRT_MONI) in SAP S/4HANA
- D . ORF Message Monitor (MONI_DRF) in SAP S/4HANA
When do you download the WSDL from the communication arrangement for integration between SAP S/4HANA and SAP Sales and Service Cloud?
- A . When using a user ID and password for the authentication
- B . After configuring the communication arrangement for the first time
- C . When using client certificates for the authentication
- D . After adding an extension field using the adaptation tools
Which hostname must be maintained in the communication system settings when using SAP Cloud Integration in an integration scenario?
- A . SAP Cloud Integration worker/runtime node
- B . SAP S/4HANA hostname
- C . SAP Web Dispatcher hostname
- D . SAP Cloud Integration operations/tenant management node
While monitoring messages in SAP Cloud Integration, you see the following error:
[NoArtifactDescriptorFoundForArtifactName] No artifact descriptor found for artifact Name C4C_OM1ROOR_TR16
What could be the problem ? Note: There are 2 correct Answer to this question
- A . The SAP Cloud Integration certificate has expired.
- B . The client certificate uploaded into the integration flow has no credentials.
- C . The authentication artifact name was spelled incorrectly in the integration flow configuration.
- D . The basic authentication artifact was not deployed.
What does SAP recommend in SAP Sales and Service Cloud before you perform the initial loads ? Note: There are 3 correct answer to this question.
- A . Deactivate Code List Mappings
- B . Switch off Address Checks
- C . Undeploy SAP Cloud Integration artifacts
- D . Notify SAP Cloud Operations
- E . Switch off Feeds
Which transaction code do you use to configure IDocs for immediate transfer?
- A . Simple Job Selection (SM37)
- B . Ports in IDoc Processing (WE21)
- C . Partner Profiles (WE20)
- D . Configuration of RFC Connections (SM59)
What action is required when you receive the connectivity error ICM_HTTP_SSL_ERROR in SAP Sales and Service Cloud?
- A . Request and upload a new client certificate from the certificate authority
- B . Upload the client certificate to the communication arrangement
- C . Change the URL to use HTTPS
- D . Upload the root certificates to the SAP Sales and Service Cloud trust store
Which features apply to synchronous interfaces ? Note: There are 2 correct Answer to this question
- A . Error handling needs to be done on the receiver side, as the sender doesn’t get a response
- B . You get an immediate response from the target system
- C . The error handling needs to be done by the requester based on the response
- D . There is no immediate response from the target system.
When you enable the replication of sales orders, which scoping option needs to be activated?
- A . Integration of Master Data
- B . Integration with SAP Cloud Identity
- C . Integration into Sales, Service, and Marketing Processes
- D . Integration with SAP ERP
What data is included when you replicate campaigns from SAP CRM to SAP Sales and Service Cloud?
- A . Campaign header
- B . Campaign templates
- C . Campaign target groups
- D . Campaign item
What do you need to verify if you want to replicate data from SAP S/4HANA to SAP Sales and Service Cloud via SAP Cloud Integration using client certificate authentication?
- A . The SAP S/ 4 HANA client certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud.
- B . The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Cloud Integration load balancer
- C . The SAPS/4HANA server certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud
- D . The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Sales and Service Cloud load balancer
What are the benefits of using SAP Cloud Connector to integrate SAP Sales and Service Cloud with on premise solutions ? Note: There are 2 correct answer to this question.
- A . No changes to inbound firewall settings necessary
- B . No installation inside the on-premise network necessary
- C . Built-in malware detection engine
- D . Fine grained access control to multiple systems and resources
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?
- A . The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- B . The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM
- C . The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.
- D . New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM
What do you need to ensure when using the key user tools to add an extension field that will be included in the integration between SAP S/4HANA and SAP Sales and Service Cloud?
- A . The new field is added to a data source
- B . The new field is added to the service
- C . The new field is added to the OData service
- D . The new field is added to the extension scenario