SAP C_C4H225_11 SAP Certified Technology Associate – SAP Emarsys Customer Engagement Implementation Online Training

SAP C_C4H225_11 Online Training

The questions for C_C4H225_11 were last updated at Nov 22,2024.

Exam Code: C_C4H225_11
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Certification Provider: SAP
Latest update: Nov 22,2024

Question #11

Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct Answer to this question.

A . Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement
B . Automated installation of the Web Recommender template in your webshop
C . Automated installation of the Web Extend data collection scripts on your Shopify themes
D . Automated creation of Interactions programs for Shopify events

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Question #12

You want to update your contact database .

Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct Answer to this question.

A . Use date of birth.
B . Use email address.
C . Use first name and last name.
D . Use an external ID.
E . Use an SAP Emarsys Customer Engagement internal ID.

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Question #13

You need to update some existing contacts records using the SAP Emarsys Customer Engagement API .

What is the correct method to use?

A . GET
B . DELETE
C . PUT
D . POST

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Question #14

What is an SSL certificate used for? Note: There are 2 correct Answer to this question.

A . It is used by the sender policy framework (SPF) to authenticate outbound emails.
B . It is used by the SAP Emarsys Customer Engagement API for secure data transfer.
C . It is used to implement SAP Emarsys Customer Engagement password authentication and IP restrictions.
D . It is used to encrypt the access to SAP Emarsys Customer Engagement services and customers’ link domains.

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Question #15

A test user received an email with a form to confirm a premium newsletter subscription. The content of the opt-in invitation has a typo: “Yes, I WULD like to receive emails about new products and special promotions.”

Where can you correct this?

A . Management > Form Settings > Opt-in invitation and interests
B . Channels > Email campaigns
C . My profile > Form default language
D . Management > Form settings > General format

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Question #16

You want to filter all contacts who made their last purchase on Black Friday .

Which filter is correct?

A . Days since last engagement
B . Spent in the last 24 months
C . Order(s) made X days ago
D . Days since last purchase

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Question #17

You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel.

In this context, what is the recommended practice for identifying contacts?

A . Use full name and email address as the unique identifier.
B . Use the same identifier across all channels.
C . Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.
D . Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.

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Question #18

How does the IP access control functionality work?

A . Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.
B . Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.
C . Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.
D . Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two- step authentication.

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Question #19

You are using a general registration form on your website. You want to know how many new subscribers complete the form each day. Where can you find this information?