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Which three new records would typically be created when they convert a lead?
Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design. Which three new records would typically be created when they convert a lead? Choose 3 answersA . ContactB . ActivityC . Converted LeadD . AccountE . OpportunityView AnswerAnswer: A,D,E...
What should be done to improve their experience?
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar. What should be done to improve their experience?A . Make the global search bar bigger on every page.B . Update the Home...
Which UX design method should be used?
A UX Designer needs to create a visual representation of a user’s series of steps to achieve a meaningful goal. Which UX design method should be used?A . User PersonaB . Site MapC . Lightning FlowD . User FlowView AnswerAnswer: D Explanation: A user flow is a UX design method...
How can an architect achieve this requirement?
Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as(Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor...
Which testing method should be used?
A UX Designer has created two different user interface designs for a new marketing landing expected to haveseveral visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions. Which testing method should be used?A . Card SortingB...
Which console navigation feature would NOT be relevant to the designer recommendation?
A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK’s service representatives. The service representatives work on multiple support cases hour, accessing them viaqueues, calls, or live chat. Which console navigation feature would NOT be relevant to the designer recommendation?A . More than one detail item...
Which UI configuration should be used to further individualize each featured topic?
A UX Designeris analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content. Which UI configuration should be used to further individualize each featured topic?A . Add a description displayed onmouse hover further description each topic.B . Select and upload SVG...
the stylesheets for these components?
A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one. Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the...
Which two response biases should the designer be aware of when interviewing or surveying users?
Cloud Kicks (CK) isgoing to conduct some interviews surveys with users to better understand their Purchasing habits. CK’s UX Designer wants to get the most accurate view of customers’ purchasing behaviors using these research methods. Which two response biases should the designer be aware of when interviewing or surveying users?...
In which two ways could the usability of accordion elements be improved in a mobile environment? Choose 2 answers
In which two ways could the usability of accordion elements be improved in a mobile environment? Choose 2 answersA . Include persistent headings.B . Nest an accordion inside of anotherC . Use the ‘’back’’ browser button to collapse contentD . Only allow users to open one selection at a time.View...
