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Which inclusive design tactic should help the company solve problems for the broadest possible audience?
Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity. Which inclusive design tactic should help the company solve problems for the broadest possible audience?A . Solve for one, extend to many through a persona spectrum. B. Use Jobs to Be Done to increase empathy...
How could a kickoff meeting help align the project team before they begin working together?
A strategy designer at Cloud Kicks is assigned to a new project team with mixed backgrounds from around the company. How could a kickoff meeting help align the project team before they begin working together?A . Create a social contract and promote a detailed plan for how to execute on...
What should analogous research help them accomplish?
The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience. What should analogous research help them accomplish?A . Bring fun into an otherwise boring project. B. Explain a complex strategy to varied stakeholders. C. Generate unexpected...
Which alignment and accountability document should be used after this workshop to bring the plan to reality?
A strategy designer and a UX team have recently workshopped and developed a plan around the team's purpose and how they will align with the rest of the organization's goals and objectives. Which alignment and accountability document should be used after this workshop to bring the plan to reality?A ....
Which Salesforce product should be recommended for this business need?
Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits. Which Salesforce product should be recommended for this business need?A . Loyalty Cloud B. Marketing Cloud C....
What should the designer do?
A strategy designer is facilitating a prioritization workshop, and there are strong differing opinions about the right solutions to the challenge. What should the designer do?A . Pause the conversation and work through the conflict in a private setting. B. Take a vote among people in the room and pursue...
Cloud Kicks has generated a handful of ideas to solve the challenge of customer dissatisfaction over long waiting periods between order placement and delivery.
Cloud Kicks has generated a handful of ideas to solve the challenge of customer dissatisfaction over long waiting periods between order placement and delivery. Which method should the strategy designer use to help stakeholders decide which ideas to build-A . Priority matrix B. Data analysis C. Design critiqueView AnswerAnswer: A...
Which types of outcomes should result from a Consequence Scanning workshop"?
Cloud Kicks wants to design a new line of service and has decided to conduct a Consequence Scanning workshop to assess the planned service development roadmap. Which types of outcomes should result from a Consequence Scanning workshop"?A . Issues to act on, influence, or monitor B. Issues to stop, start,...
What should they do to learn about the unique expectations of the company's customers?
A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company. What should they do to learn about the unique expectations of the company's customers?A . Share prototypes of different interface directions with 100 people who regularly use their bank's app....
A strategy designer is working with a product team to reach more diverse audiences.
A strategy designer is working with a product team to reach more diverse audiences. How should the designer make a case for ensuring all future releases meet accessibility standards7A . Evaluate competitors' accessibility standards. B. Focus rationale on how refactoring later is more expensive. C. Plot accessibility standards against impact...
