What does the Salesforce Administrator have to do?

Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction...

September 18, 2024 No Comments READ MORE +

What three types of vouchers can be configured in Loyalty Management?

What three types of vouchers can be configured in Loyalty Management?A . Promo CodeB . Discount PercentageC . Fixed ValueD . Gift CardE . Product or ServiceView AnswerAnswer: B, C, E

September 17, 2024 No Comments READ MORE +

What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?

What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?A . Created DateB . Last Modified DateC . Current Member CountD . Reporting Enabled (Boolean)View AnswerAnswer: A, B

September 17, 2024 No Comments READ MORE +

Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?

A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud. Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve...

September 17, 2024 No Comments READ MORE +

What three facts should the administrator consider when creating and managing member groups?

What three facts should the administrator consider when creating and managing member groups?A . Groups are associate with tiers.B . Accrual type transactions associated with a group can be canceled.C . Qualifying points can’t be transferred to a group.D . Vouchers can’t be issued to groups.E . Promotions can’t offered...

September 16, 2024 No Comments READ MORE +

How can this be built into Salesforce?

Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made. How can this be built into Salesforce?A . Download an app from the AppExchange to connect Salesforce and the external system.B . Create customer web service with Order ObjectC...

September 15, 2024 No Comments READ MORE +

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?A . The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculationB . Use the out-of-the-box ‘Reset Qualifying Points” data processing engine...

September 15, 2024 No Comments READ MORE +

When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?A . Analytics StudioB . Qualifying CurrencyC . Transaction JournalsD . Benefits typesView AnswerAnswer: C

September 15, 2024 No Comments READ MORE +

Which fields are required to set up a partner?

Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner. Which fields are required to set up a partner?A . Name, Partnership Start Data, Industry, Status, Billing TypeB . Name, Program, Program Partnership...

September 12, 2024 No Comments READ MORE +

Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?A . Loyalty membership mergeB . Loyalty member profileC . Loyalty member enrollmentD . Resetting tier pointsView AnswerAnswer: B, C

September 11, 2024 No Comments READ MORE +