- All Exams Instant Download
What is the last step the Salesforce Administrator must complete?
Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portal for the Loyalty Program. What is the last step the Salesforce Administrator must complete?A . Associate the Loyalty Program with the siteB . Activate the Experience Cloud siteC . Add the relevant Experience Cloud components...
Which two steps should an Administrator take to fulfill task with the least effort?
A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section. The below products have been added to the system and are available under the...
Which option for the entry event should be selected as the preferred implementation approach that can meet the requirements with the least amount of development effort?
A loyalty Program would like to set up a new process where a push notification or email will be sent to the client immediately after a voucher is added to their member account within Salesforce Marketing Cloud. The notification message will require the “first name” and the “membership number” to...
What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?
What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?A . To enable the purchasing of products and take payment.B . To create unified profile from multiple source of truth and build a golden record.C . To be able to send personalized marketing emails in batches.D...
What is the standard solution to display the information regarding the Loyalty?
A Customer Support Manager noticed that the customers support team’s performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time. What is the standard solution to display the information regarding the...
What should the agent do to ensure the customer receives the 50% discount?
An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year. What should the agent do...
What are the two recommendations that an IT Administrator should suggest?
The Member Services team wants to view the information of a member’s recent transactions and manual adjustments on the Contact record. What are the two recommendations that an IT Administrator should suggest?A . Embed the ‘Member Summary Embedded Dashboard on the Contact recordB . Embed the Member Service Manager Home...
Which type of currency should a Loyalty Consultant use to set up the Loyalty program to accomplish the hotel group’s goals?
A total group wants to implement a Loyalty program that gives its members points based on the numbers of nights per stay each time members visit one of its hotels. Once a customer reaches 1000 points, members can redeem points with any hotel within the hotel group. The points can...
What should the Administrator do to troubleshoot and correct the error?
A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing. What should the Administrator do to troubleshoot and correct the error?A . Confirm the member is assign to the correct tier and that tier has benefitsB . Adjust points on the...
Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.
Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers. What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.A . Contact, Account,...
