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Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.
Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers. What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.A . Contact, Account,...
What is the standard solution to display the information regarding the Loyalty?
A Customer Support Manager noticed that the customers support team’s performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time. What is the standard solution to display the information regarding the...
What are the two recommendations that an IT Administrator should suggest?
The Member Services team wants to view the information of a member’s recent transactions and manual adjustments on the Contact record. What are the two recommendations that an IT Administrator should suggest?A . Embed the ‘Member Summary Embedded Dashboard on the Contact record B. Embed the Member Service Manager Home...
What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?
What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?A . Created Date B. Last Modified Date C. Current Member Count D. Reporting Enabled (Boolean)View AnswerAnswer: A, B
What is the last step the Salesforce Administrator must complete?
Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portal for the Loyalty Program. What is the last step the Salesforce Administrator must complete?A . Associate the Loyalty Program with the site B. Activate the Experience Cloud site C. Add the relevant Experience Cloud components...
Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?
Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?A . Loyalty membership merge B. Loyalty member profile C. Loyalty member enrollment D. Resetting tier pointsView AnswerAnswer: B, C
Which voucher definition settings will fulfill the new voucher’s requirements?
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements. A total of two vouchers will be issued to the member. The first voucher has a face value of $100, and the second voucher has a face value of...
What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?
What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?A . To enable the purchasing of products and take payment. B. To create unified profile from multiple source of truth and build a golden record. C. To be able to send personalized marketing emails in batches....
How can this be built into Salesforce?
Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made. How can this be built into Salesforce?A . Download an app from the AppExchange to connect Salesforce and the external system. B. Create customer web service with Order Object...
What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?
What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?A . The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation B. Use the out-of-the-box ‘Reset Qualifying Points” data processing engine...
