What type of relationship should the administrator make between Shipments and Account?
Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. What type of relationship should the administrator make between Shipments and Account?A . Shipments should have a lookup to Account.B...
What should the administrator do to identify why the user Is unable to log in?
The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce. What should the administrator do to identify why the user Is unable to log in?A . Review the login history for the user.B . Check the attempted logins by running the setup...
What are two reasons that would prevent a user from being deactivated?
An administrator at Cloud Kicks wants to deactivate a User who has left the company. What are two reasons that would prevent a user from being deactivated? Choose 2 answersA . The use is part of a territory hierarchy.B . The User is in a Custom hierarchy field.C . The...
How should this be accomplished from the campaign keeping the associated campaign member history?
The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity. How should this be accomplished from the campaign keeping the associated campaign member history?A . Delete the lead and create a new contact and...
What should an administrator configure to provide these insights?
Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities. What should an administrator configure to provide these insights?A . Campaign Hierarchy.B . Campaign InfluenceC . Map Custom Lead FieldsD . List Email ActivitiesView AnswerAnswer: B
Which two options should an administrator use to meet this requirement?
The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user. Which two options should an administrator use to meet this requirement? Choose 2 answersA . Add to manual sharing listB . Assign permission set group to UsersC ....
What case management tools need to be utilized for this requirement?
The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must...
What should the administrator use to complete this request?
Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time. What should the administrator use to complete this request?A . Use a record trigger...
What tool should the administrator use?
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority. What tool should the administrator use?A . Email-to-CaseB . Assignment RulesC . Auto-Response RulesD . Web-to-caseView AnswerAnswer: B
Which two options should the administrator configure?
An Administrator supporting global team of salesforce users has been asked to configure the company settings. Which two options should the administrator configure? Choose 2 AnswersA . Login HoursB . Password PolicyC . Default LanguageD . Currency LocalView AnswerAnswer: C,D