Salesforce AI Specialist

Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests. What should an AI Specialist recommend to generate this email?A . Standard email marketing template using Apex or flows for matching interest in productsB . Custom sales email template which is grounded with...

Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). Specifically, UC wants the following capabilities to be part of Einstein's generative AI service. No data is used for LLM training or product improvements by...

Universal Containers’ current AI data masking rules do not align with organizational privacy and security policies and requirements. What should an AI Specialist recommend to resolve the issue?A . Enable data masking for sandbox refreshes.B . Configure data masking in the Einstein Trust Layer setup.C . Add new data masking...

What is the main purpose of Prompt Builder?A . A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.B . A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI...

An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors. What is the cause of the random nature of this error?A . The number of tokens generated by the dynamic nature of the prompt template will...

Universal Containers is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data. Which audit data is available using the Einstein Trust Layer?A . Response accuracy and offensiveness scoreB . Hallucination score and bias scoreC . Masked data and toxicity scoreView AnswerAnswer: C Explanation: Universal Containers...

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. What does a safety category score of 1 indicate in the Einstein Generative Toxicity...

Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also wants to keep a human in the loop to be considered in their AI strategy. Which prompt template type should the...

Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing Al-generated plans containing guidance and steps for closing deals. Which feature should the AI Specialist recommend to the sales team?A . Find Similar DealsB . Create Account PlanC . Create Close PlanView...

Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot. How should the AI Specialist monitor Copilot's usability and the assignment of actions?A . Run a report on the Platform Debug Logs.B . Query the Copilot log data using the metadata...