What is the cause of the random nature of this error?

An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors. What is the cause of the random nature of this error?A . The number of tokens generated by the dynamic nature of the prompt template will...

April 6, 2025 No Comments READ MORE +

Which audit data is available using the Einstein Trust Layer?

Universal Containers is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data. Which audit data is available using the Einstein Trust Layer?A . Response accuracy and offensiveness scoreB . Hallucination score and bias scoreC . Masked data and toxicity scoreView AnswerAnswer: C Explanation: Universal Containers...

April 2, 2025 No Comments READ MORE +

What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. What does a safety category score of 1 indicate in the Einstein Generative Toxicity...

April 1, 2025 No Comments READ MORE +

Which prompt template type should the AI Specialist recommend?

Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also wants to keep a human in the loop to be considered in their AI strategy. Which prompt template type should the...

March 30, 2025 No Comments READ MORE +

Which feature should the AI Specialist recommend to the sales team?

Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing Al-generated plans containing guidance and steps for closing deals. Which feature should the AI Specialist recommend to the sales team?A . Find Similar DealsB . Create Account PlanC . Create Close PlanView...

March 29, 2025 No Comments READ MORE +

How should the AI Specialist monitor Copilot's usability and the assignment of actions?

Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot. How should the AI Specialist monitor Copilot's usability and the assignment of actions?A . Run a report on the Platform Debug Logs.B . Query the Copilot log data using the metadata...

March 26, 2025 No Comments READ MORE +

What is the role of the large language model (LLM) in executing an Einstein Copilot Action?

What is the role of the large language model (LLM) in executing an Einstein Copilot Action?A . Find similar requests and provide actions that need to be executedB . Identify the best matching actions and correct order of executionC . Determine a user's access and sort actions by priority to...

March 26, 2025 No Comments READ MORE +

What should the AI Specialist consider when building prompt templates in Prompt Builder?

Universal Containers plans to implement prompt templates that utilize the standard foundation models. What should the AI Specialist consider when building prompt templates in Prompt Builder?A . Include multiple-choice questions within the prompt to test the LLM's understanding of the context.B . Ask it to role-play as a character in...

March 22, 2025 No Comments READ MORE +

Which type of flow should UC use?

Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use?A . Data Cloud-triggered flowB . Template-triggered prompt flowC . Unified-object linking flowView AnswerAnswer: B Explanation: In this scenario, Universal Containers wants to bring data from...

March 20, 2025 No Comments READ MORE +

Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?

Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not be applicable for Einstein AI to draft accurate email responses. Which solution should UC use to ensure Einstein...

March 13, 2025 No Comments READ MORE +