Why should the team use Einstein Copilot as the solution?

The marketing team at Universal Containers is looking for a way personalize emails based on customer behavior, preferences, and purchase history. Why should the team use Einstein Copilot as the solution?A . To generate relevant content when engaging with each customerB . To analyze past campaign performanceC . To send...

April 28, 2025 No Comments READ MORE +

After creating a proposed draft email, which predefined adjustment should UC choose to revise the draft with a more casual tone?

Universal Containers (UC) wants to use the Draft with Einstein feature in Sales Cloud to create a personalized introduction email. After creating a proposed draft email, which predefined adjustment should UC choose to revise the draft with a more casual tone?A . Make Less FormalB . Enhance FriendlinessC . Optimize...

April 27, 2025 No Comments READ MORE +

Which prompt template type should the AI Specialist use and which consideration should they review?

An AI Specialist at Universal Containers (UC) Is tasked with creating a new custom prompt template to populate a field with generated output. UC enabled the Einstein Trust Layer to ensure AI Audit data is captured and monitored for adoption and possible enhancements. Which prompt template type should the AI...

April 27, 2025 No Comments READ MORE +

In Model Playground, which hyperparameters of an existing Salesforce-enabled foundational model can an AI Specialist change?

In Model Playground, which hyperparameters of an existing Salesforce-enabled foundational model can an AI Specialist change?A . Temperature, Frequency Penalty, Presence PenaltyB . Temperature, Top-k sampling, Presence PenaltyC . Temperature, Frequency Penalty, Output TokensView AnswerAnswer: A Explanation: In Model Playground, an AI specialist working with a Salesforce-enabled foundational model has...

April 27, 2025 No Comments READ MORE +

What should the AI Specialist consider?

An AI Specialist wants to ground a new prompt template with the User related list. What should the AI Specialist consider?A . The User related list should have View All access.B . The User related list needs to be included on the record page.C . The User related list is...

April 26, 2025 No Comments READ MORE +

Based on the user utterance, “Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?

Based on the user utterance, “Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?A . Query RecordsB . Select RecordsC . Fetch RecordsView AnswerAnswer: A Explanation: The standard Einstein Copilot action that would be used in response to the user utterance,...

April 23, 2025 No Comments READ MORE +

How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?

How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?A . Masked data will be de-masked during response journey.B . Masked data will be de-masked during request journey.C . Responses that do not meet the relevance threshold will be automatically rejected.View AnswerAnswer:...

April 21, 2025 No Comments READ MORE +

Which feature in Einstein for Service should the support team use?

A support team handles a high volume of chat interactions and needs a solution to provide quick, relevant responses to customer inquiries. Responses must be grounded in the organization's knowledge base to maintain consistency and accuracy. Which feature in Einstein for Service should the support team use?A . Einstein Service...

April 20, 2025 No Comments READ MORE +

What is a consideration for this requirement?

Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes. What is a consideration for this requirement?A . Storing this data requires Data Cloud to be provisioned.B . Storing this data requires a custom...

April 20, 2025 No Comments READ MORE +

Which API service should UC use to meet this requirement?

Universal Containers (UC) has a legacy system that needs to integrate with Salesforce. UC wishes to create a digest of account action plans using the generative API feature. Which API service should UC use to meet this requirement?A . REST APIB . Metadata APIC . SOAP APIView AnswerAnswer: A Explanation:...

April 19, 2025 No Comments READ MORE +