SALESFORCE AI ASSOCIATE V1

What is an example of Salesforce's Trusted AI Principle of Inclusivity in practice?A . Testing models with diverse datasetsB . Striving for model explain abilityC . Working with human rights expertsView AnswerAnswer: A Explanation: “An example of Salesforce’s Trusted AI Principle of Inclusivity in practice is testing models with diverse...

Which type of bias results from data being labeled according to stereotypes?A . AssociationB . SocietalC . InteractionView AnswerAnswer: B Explanation: “Societal bias results from data being labeled according to stereotypes. Societal bias is a type of bias that reflects the assumptions, norms, or values of a specific society or...

Cloud Kicks implements a new product recommendation feature for its shoppers that recommends shoes of a given color to display to customers based on the color of the products from their purchase history. Which type of bias is most likely to be encountered in this scenario?A . ConfirmationB . SurvivorshipC...

What are some key benefits of AI in improving customer experiences in CRM?A . Improves CRM security protocols, safeguarding sensitive customer data from potential breaches and threatsB . Streamlines case management by categorizing and tracking customer support cases, identifying topics, and summarizing case resolutionsC . Fully automates the customer service...

What is the main focus of the Accountability principle in Salesforce's Trusted AI Principles?A . Safeguarding fundamental human rights and protecting sensitive dataB . Taking responsibility for one's actions toward customers, partners, and societyC . Ensuring transparency In Al-driven recommendations and predictionsView AnswerAnswer: B Explanation: “The main focus of the...