SALESFORCE AI ASSOCIATE

Salesforce defines bias as using a person's Immutable traits to classify them or market to them. Which potentially sensitive attribute is an example of an immutable trait?A . Financial statusB . NicknameC . Email addressView AnswerAnswer: A Explanation: “Financial status is an example of an immutable trait. Immutable traits are...

How is natural language processing (NLP) used in the context of AI capabilities?A . To cleanse and prepare data for AI implementationsB . To interpret and understand programming languageC . To understand and generate human languageView AnswerAnswer: C Explanation: “Natural language processing (NLP) is used in the context of AI...

Cloud Kicks wants to create a custom service analytics application to analyze cases in Salesforce. The application should rely on accurate data to ensure efficient case resolution. Which data quality dimension Is essential for this custom application?A . ConsistencyB . DuplicationC . AgeView AnswerAnswer: A Explanation: “Consistency is the data...

What should organizations do to ensure data quality for their AI initiatives?A . Collect and curate high-quality data from reliable sources.B . Rely on AI algorithms to automatically handle data quality issues.C . Prioritize model fine-tuning over data quality improvements.View AnswerAnswer: A Explanation: “Organizations should collect and curate high-quality data...

What are the three commonly used examples of AI in CRM?A . Predictive scoring, reporting, Image classificationB . Predictive scoring, forecasting, recommendationsC . Einstein Bots, face recognition, recommendationsView AnswerAnswer: B Explanation: “Predictive scoring, forecasting, and recommendations are three commonly used examples of AI in CRM. Predictive scoring can help prioritize...