What Salesforce add-on product should a technical consultant recommend for the agency's compliance use cases?

A public sector agency recently implemented Public Sector Solutions for license and permit use cases. The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements for achieving this certification is demonstrating that enhanced security, data protection, and auditing capabilities are in place for...

September 21, 2023 No Comments READ MORE +

Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?

A government agency wants to digitize hundreds of PDF forms for its employees. Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?A . Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee CommunityB . Salesforce Flows, APEX, Custom Objects, and VisualForceC . Salesforce...

September 20, 2023 No Comments READ MORE +

Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections. Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?A ....

September 20, 2023 No Comments READ MORE +

What tool(s) would be required to provide an application form like experience to enter this data?

A government agency wants to provide the ability for an external customer to apply for a grant They require data about the applicant their financial status, project plans, and other details, which must match the structure of their paper form lo comply with the Paper Reduction Act. The expectation is...

September 20, 2023 No Comments READ MORE +

Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?

A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections and have those indicators mapped to regulatory codes that team members can reference. Leveraging the Public Sector Solutions...

September 19, 2023 No Comments READ MORE +