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How should the Consultant recommend visualizing the highest revenue generating Service Appointments on the Gantt?
How should the Consultant recommend visualizing the highest revenue generating Service Appointments on the Gantt?A . Use Map Report Layers. B. Color code using Gantt Palettes. C. Create a Gantt Action to highlight. D. Add the relevant field to the Field Set.View AnswerAnswer: B Explanation: Gantt Palettes allow the dispatcher...
What should the Consultant leverage to meet this requirement?
An inventory manager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked. What should the Consultant leverage to meet this requirement?A . Maintenance Plan B. Product Item C. Entitlement Plan D. AssetsView AnswerAnswer:...
What should the Consultant recommend to meet this requirement?
Universal Containers wants to dispatch emergency work identified throughout the day that needs to be completed before lower-priority work. What should the Consultant recommend to meet this requirement?A . Apply the Reshuffle action within the Gantt. B. Define a Global Optimization job to run hourly. C. Create a custom Gantt...
Which area does the Consultant need to consider as part of the recommendation?
Universal Containers plans to implement Crew Management to better support its clients. Which area does the Consultant need to consider as part of the recommendation?A . The Preferred Resource service objective is ignored for active Crew Members. B. Capacity-based scheduling is supported for Service Crews. C. A service resource can...
Which approach should a Consultant recommend to realign available resources with open work?
An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers. Which approach should a Consultant recommend to realign available resources with open work?A . Resource Schedule Optimization B. Emergency scheduling C. Global optimization D. Customer First schedulingView AnswerAnswer: C Explanation:...
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials? A. Create Work Types with Work Order Line Items. B. Create Work Types with Products Consumed. C. Create Work Types and Locations. D. Create Work Types with Products...
How should the field service administrator ensure this requirement is met?
AW Computing technicians use the field service mobile application exclusively since they are always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app. How should the field service administrator ensure this requirement is met?A . Instruct the dispatcher...
What should a Consultant implement to assist the dispatch team?
Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service Manager wants to create a template for common work requests. What should a Consultant implement to assist the dispatch team?A . Work Order Record Types for Break-fix, Install, and Inspection. B. Work Type Line Items for Install,...
How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?
Universal Containers wants to prevent the lunch break from interfering with existing scheduled work. How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?A . Create a recurring Service Appointment. B. Use the Resource Availability Rule. C. Use appropriate...
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?
Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories. Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly? Choose 2 answersA . Set the Service Appointment to Dispatch...
