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Which steps should the Consultant take to meet these requirements?
Universal Containers (UC) has enabled Salesforce Field Service and installed the managed package. UC wants to ensure that Technicians can update their own appointments’ status using the Dispatcher console Gantt chart. Which steps should the Consultant take to meet these requirements?A . Create Permission Sets and assign the Salesforce Field...
Which two approaches should the Consultant consider to create work skills for the Service Resources?
Universal Containers is implementing Work Order Management to better support its clients. Which two approaches should the Consultant consider to create work skills for the Service Resources? Choose TWO answersA . Create the work skills using the FSL Lightning Web Component. Assign the skills to Service Resources. Add the skill...
What should a Consultant recommend to meet this requirement?
Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion. What should a Consultant recommend to meet this requirement?A . Post to the Service Appointment Chatter feed. B. Change the Status field on the Service Appointment. C. Adjust...
How should the consultant configure this?
Universal containers products need to be traceable form the factory to customer sites. The products are installed using disposable kits. How should the consultant configure this?A . Create the products and the installation kits as unsterilized inventory. B. Create the products and the installation kits as serialized inventory. C. Creak...
Which two applications should a Consultant recommend to meet this requirement?
Universal Containers’s Technicians have 12 mandatory company holidays each calendar year. Technicians need to view all of their absence records at once. Which two applications should a Consultant recommend to meet this requirement? Choose 2 answersA . Salesforce browser-based application B. Salesforce Field Service mobile application C. Custom mabile application...
Which Gantt chart filter option should a Consultant recommend to provide this information?
Universal Containers wants to identify which resources need more or fewer appointments. Which Gantt chart filter option should a Consultant recommend to provide this information?A . Select Date Resolution on the Hours Tab. B. Select Travel Time and Breaks as skills on the Skills Tab. C. Select Hours, Absences and...
Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?
Northern Trail Outfitters wants to improve overall responsiveness to customers. Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?A . Enable Drip-feed to dispatch the next appointments. B. Shuffle daily work manually via the Gantt. C. Leverage Resource Schedule Optimization. D. Configure the Auto Dispatch scheduled...
What should a Consultant implement to assist the dispatch team?
Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service Manager wants to create a template for common work requests. What should a Consultant implement to assist the dispatch team?A . Work Order Record Types for Break-fix, Install, and Inspection. B. Work Type Line Items for Install,...
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?
Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories. Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly? Choose 2 answersA . Set the Service Appointment to Dispatch...
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?A . Create Work Types with Work Order Line Items. B. Create Work Types with Products Consumed. C. Create Work Types and Locations. D. Create Work Types with Products...
