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Time sheet entries can be associated to which two objects? Choose 2 answer
Time sheet entries can be associated to which two objects? Choose 2 answerA . Work order line item B. assigned resources C. Service resource D. Work orderView AnswerAnswer: A,D
Which approach should a consultant recommend to realign available resources with open work?
An extreme whether situation impacts both the volume of work and number of available resources at universal container Which approach should a consultant recommend to realign available resources with open work?A . Resource Schedule optimization B. Global optimization C. Emergency scheduling D. Customer first schedulingView AnswerAnswer: C
In which two ways should the Consultant define Operating Hours to meet this requirement?
Universal Containers's Technicians may be assigned to Jobs with an arrival window to meet the customer appointment time preference. Technicians are also assigned to Jobs without a preferred appointment time. In which two ways should the Consultant define Operating Hours to meet this requirement? Choose 2 answersA . The Maintenance...
Which action should a consultant recommend?
Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home. Which action should a consultant recommend?A . Link rules to Relevance Groups. B. Assign a high efficiency score. C. Check...
Which permission set license should be assigned to the Call Center Agents?
Universal Containers has a call center that responds to requests from customers and schedules time for Field Service Engineers (FSEs) to perform work on assets owned by the client. Call Center Agents are responsible for booking appointments. Which permission set license should be assigned to the Call Center Agents?A ....
How should the Consultant meet the requirement utilizing the standard Salesforce Field Service Data Model?
Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of the Work Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed. How should the Consultant meet the requirement utilizing the standard...
How should UC ensure its technicians can access knowledge articles offline?
Universal containers (UC) wants to deploy knowledge to its field team. How should UC ensure its technicians can access knowledge articles offline?A . Use the salesforce Mobile App with deep linking to the field service lightning Mobile App. B. Use work types to assign associated articles to work order. C....
Which license types and quantities should the consultant recommend?
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources. Which license types and quantities should...
How should a Consultant provide access to the Salesforce Field Service mobile app?
Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions assigned to them. How should a Consultant provide access to the Salesforce Field Service...
Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians?
A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute. Which two features would be most helpful in aiding the dispatcher...
