What should CK consider before taking action as it inactivates and brings on new sites?
Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org. What should CK consider before taking action as it inactivates and brings on new sites?A . Each org can have up to 100 Experience Cloud sites; preview sites don't count toward...
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?A . Channel Menu B. Chat C. Service Your Way D. Service ConsoleView AnswerAnswer: B
What should BC closely into during the evaluation phase?
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC’s business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates. What should BC closely into during the evaluation phase?A . Lightning Bolt...
If CK has a Partner user at a child account that creates a case, who will have access?
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user. If CK has a Partner user at a child account that creates a case, who will have access?A ....
Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites? Choose 3 answers
Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites? Choose 3 answersA . Page View by Salesforce Object B. Search Activity C. User Login History Option D. Number of Case Created by user E. Contact Support page ActivityView AnswerAnswer: A,B,E
What should the site administrator do to ensure they are able to set up partner users correctly?
The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner...
Which two options make this possible?
Ursa Major Solar would like the navigation menu in the customer portal to be vertical. Which two options make this possible? Choose 2 answersA . Edit the default navigation B. Download an app from AppExchange C. Fix the header’s Position. D. Write custom codeView AnswerAnswer: B,D
Which feature should UMS use to accomplish this?
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal. Which feature should UMS use to accomplish this?A . Developer Console B. Compact Header Properties C. Rich Content Editor D. CMS ConnectView AnswerAnswer: D
In which order should the community manager perform activation steps?
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives. The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community. In which order should the community manager...
What is required when creating portal users through Just-Time (JIT) provisioning?
What is required when creating portal users through Just-Time (JIT) provisioning?A . FederationIdentifier B. Organization_id C. FirstName D. User.RoleView AnswerAnswer: A