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Which functionality would allow questions to get internal visibility?
Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered. Which functionality would allow questions to get internal visibility?A . Enable Escalate to Case. B. Limit the number of...
Which three visibility options available in Experience Cloud?
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO...
Which two things should UC keep in mind when setting up partner roles?
Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role. Which two things should UC keep in mind when setting up partner roles? Choose 2 answersA . Role Hierarchy can only be used if all...
Which Experience Cloud functionality should UMS use to accomplish this?
Ursa Major Solar (UMS) is using the Customer Account Portal template and would like to differentiate the options available on the navigation menu based on the profile of the authenticated user visiting their customer portal. Which Experience Cloud functionality should UMS use to accomplish this?A . Sharing Rules B. CSS...
What should CK consider before taking action as it inactivates and brings on new sites?
Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org. What should CK consider before taking action as it inactivates and brings on new sites?A . Each org can have up to 100 Experience Cloud sites; preview sites don't count toward...
In what three ways can Salesforce Partnership Management (PRM) help DF?
Dreamscape Flowers (DF) is a well-known global with a large network of partners in various regions DF currently has a number of manual process with varied complexity. Some of these processes involve lifecycle management that DF is looking to automate as part of a broad digital transformation initiative. In what...
How should NTO manage its accounts in its Partner Community?
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child...
What could be two reason causing this issue?
The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience Builder. However, the admin is not able to create it from the contact record. What could be two reason causing this issue? Choose 2 answersA ....
Which two standard features allow an administrator to accomplish that?
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects. Which two standard features allow an administrator to accomplish that? Choose 2 answersA . Remove Opportunity and Asset from the Title Menu component in the...
What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality? Choose 3 answers
What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality? Choose 3 answersA . Allow members to remove other member from the Experience site if desired. B. Track Flagging and moderation activity within the Experience site. C. Allow members to flag posts comments files, and messages...
