How can CK give guest users access to a custom object?

Cloud Kicks (CK) wants to create a public site to recruit potential volunteers. Volunteenng events are stored in a custom VolunteeringEvent object. How can CK give guest users access to a custom object?A . Through guest user roles B. Through guest user Sharing Sets C. Through guest user organization-wide defaults...

February 9, 2023No CommentsREAD MORE +

Which user license should the Experience Cloud consultant recommend?

Universal Containers (UC) works with a large retainer network. UC wants these retailers to start registering deal and work with UC to convert them into sales. Which user license should the Experience Cloud consultant recommend?A . Partner Community Plus B. Partner Community C. Platform Portal D. Commerce PortalView AnswerAnswer: B

February 8, 2023No CommentsREAD MORE +

What should the Experience Cloud consultant recommend?

DreamHouse Realty (DR) plans to expand its business by offering insurance products ta home buyers. DR will use its network of independent agents to manage claims in their region. Agents will need to work with DR on settlement and adjustment approvals. What should the Experience Cloud consultant recommend?A . Create...

February 8, 2023No CommentsREAD MORE +

Which limitation could cause a potential issue for UC?

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience...

February 8, 2023No CommentsREAD MORE +

How should UC use Experience Cloud to accomplish this goal?

Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues. How should UC use Experience Cloud...

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Which two user license types should be granted to customers to support this sharing requirement?

A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions. Which...

February 7, 2023No CommentsREAD MORE +

What is the first step the system administrator should take to create the site?

Get Cloudy Consulting has decided to set up and create an Experience Cloud site where customers can create service tickets or chat live with agents. What is the first step the system administrator should take to create the site?A . Update organization-wide settings. B. Enable Search Engine Optimization (SEO). C....

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Which three features should CK use to accomplish this goal?

Cloud Kicks (CK) wants to organize content on its site so that users can easily search and brows for information. Which three features should CK use to accomplish this goal?A . Navigational Topics B. Content Topics C. Content Graph D. Featured Topic E. Navigation TreeView AnswerAnswer: A,B,D

February 7, 2023No CommentsREAD MORE +

What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?

Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud...

February 7, 2023No CommentsREAD MORE +

What should NTO consider when building the HR desk app?

Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app. What should NTO consider when building the HR desk app?A . HR user profile is only available in Employee Cloud with Employee...

February 6, 2023No CommentsREAD MORE +