Experience Cloud Consultant

Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments. What are the three key features of Metadata API? Metadata API might require manual migration for changes that involve unsupported settings and features.A . Metadata API is ideal when multiple work streams are involved.B . Metadata API...

hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answersA . Assign a cloned standard site profile as the default for self-registration.B . Use a restrictive default profile to begin with.C . Create a separate profile for your self-service site and your partner portal.D...

Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site. How should an administrator embed the chat window in an Experience site?A . Add the Embedded Service component to Builder pages.B . Create a custom...

Northern Trail Outfitters wants to add a background image to a record list of products in its digital experience. How should an administrator accomplish this?A . Use an HTML componentB . Create CMS items.C . Use a Flexible page layout.D . Build a custom Lightning component.View AnswerAnswer: C

Which two statements regarding data categories are true? Choose 2 answersA . Child roles cannot see more data categories than their parent role. If the parent role’s visibility changes, the child role’s category visibility is reset to its parent's category visibility.B . Customer Portal users and partner portal users inherit...

Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child...

Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in...

Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community. What are the two key features of experienceBundle? Choose 2 answersA . ExperinceBundle allows us to programmatically edit any community but using Experience Builder.B . ExperienceBundle enables Creating experiencing across orgs.C . ExperimentBundle provides editable community...

Get Cloudy Consulting has decided to set up and create an Experience Cloud site where customers can create service tickets or chat live with agents. What is the first step the system administrator should take to create the site?A . Update organization-wide settings.B . Enable Search Engine Optimization (SEO).C ....

Northern Trail Qutfitters implemented a chatbot on its Experience site. Which three KPIs could be used to help understand the chatbot's impact on customer service? Choose 3 answersA . Number of lead records createdB . CSAT (Customer Satisfaction score)C . Case deflectionD . Average Handle Time compared to Bot Session...