Which two functionalities should the consultant use to achieve this?

When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance: • Identify the caller • Provide answers to questions about billing. consumption, and payments •...

September 20, 2024No CommentsREAD MORE +

Which specific license enables an energy company's partners to access applications via a web portal?

A customer has recently installed Energy and Utilities Cloud. Which specific license enables an energy company's partners to access applications via a web portal?A . Energy and Utilities Cloud for Digital Experience UserB . Energy and Utilities BaseC . Energy and Utilities Base for Digital Experience PartnerD . Energy and...

September 19, 2024No CommentsREAD MORE +

How can a consultant achieve this without custom code?

An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order. How can a consultant achieve this without custom code?A...

September 18, 2024No CommentsREAD MORE +

Which two functionalities should the energy and utilities consultant use for the customer data model?

An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts. Which two functionalities should the energy and utilities consultant use for the customer data model?A . Use the Account Contact Relation objectB . Use the...

September 17, 2024No CommentsREAD MORE +

Which three changes are disrupting the energy and utilities market?

Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?A . Regulatory and technology changesB . Digital first and work-from anywhere in real timeC . Removing the complexity from the businessD ....

September 14, 2024No CommentsREAD MORE +

How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object. How should the administrator proceed to include this condition in the document template to show this clause...

September 10, 2024No CommentsREAD MORE +

How is the Energy and Utilities Cloud solution installed on an org?

How is the Energy and Utilities Cloud solution installed on an org?A . Its included as part of core and will be deployed when licenses are purchasedB . Its installed as a managed package and unmanaged componentsC . A specialized org that Salesforce creates with the solution installed is requiredD...

September 10, 2024No CommentsREAD MORE +

What's the recommended first step to ensure a proper migration process?

An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?A . Establish a testing and validation process to ensure that the data is accurate and completeB . Migrate the data using one of the available...

September 10, 2024No CommentsREAD MORE +

Which two features of Contract Lifecycle Management and OmniStudio can be used?

The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign. Which two features of Contract Lifecycle Management and OmniStudio can be used?A . The 'Send for...

September 9, 2024No CommentsREAD MORE +

Which two approaches can the consultant take to achieve a consensus while building trust?

A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work...

September 3, 2024No CommentsREAD MORE +